Sales Manager

This is an opportunity for you if you

• would like to advance your career in professional hotel sales field;
• have previously developed your career within a luxury brand (hotel or agency);
• love travel and frequently travel.

Duties

• Report to the Managing Director of Heavens Portfolio Australia
• Develop and implement strategies that supports the sales & marketing deliverables for outbound sales from Australia & New Zealand
• Generate sales revenue and bookings by qualifying and educating the market – focus on travel trade
• Utilise SalesForce on a daily and weekly basis to track Sales Activities and Enquiries for reporting
• Support sales activities in developing related initiatives for the Australian & New Zealand markets
• Maintain and develop strong traditional and online travel trade relationships, and have proven track record of selling-in success
• Identify, cultivate and manage high-level relationships with industry experts and trade partners
• Regularly localize/translate/distribute and sell-in sales material to trade partners
• Liaising with Tourism Board and airline partners in developing FAM trip opportunities
• Conduct market research and be an expert on outbound travel from Australia & New Zealand
• To perform sales calls and missions to travel agencies, corporate accounts and MICE planners in the given territories and to build relationships and develop business opportunities
• Plan and manage trade events and interview opportunities for clients as needed
• Liaising with luxury brands and relevant partners for special projects and events, or joint promotion opportunities
• Update and maintain trade profile and database
• Experience of producing and presenting reports showcasing ROI
• Regular monitoring of competitor activities and other administrative responsibilities
• As a dynamic and agile team, we expect employee to be flexible and willing to take on a variety of tasks and responsibilities as needed
• This job description is intended to provide a general outline of the role, but we recognize that the specifics may evolve over time as our business and industry continue to grow and change
• Travel occasionally is required

Requirement

• Hospitality, Business or Marketing related degree or equivalent professional qualification
• Minimum 5 years in luxury sales, preferably for travel trade
• This role requires candidates to be located in Sydney, Australia
• Candidates with less experience will be considered as Associate Sales Manager
• Established relationships with the luxury travel trade segment
• Ability to quickly grasp and adapt to the unique sales dynamics of the B2B environment is a plus
• Existing relations and connection with potential clients network
• Self-motivated with strong interpersonal and communication skills
• Team player with a collaborative mindset, able to work under pressure and adapt to changing priorities
• A positive and humble attitude, with a strong willingness to learn and take direction, and a keen sense of etiquette and professionalism in all interactions
• Able to thrive in a fast-paced environment, meet deadlines, and consistently achieve KPI targets
• Proficiency in Microsoft Word, Excel and Outlook

HEAVENS PORTFOLIO's preferences

• Candidates practiced in sales or business development who are passionate about travel
• Candidates who have previously developed his/her career within a luxury setting
• Candidates expect to go through a systematic intensive training program
• However, candidates with minimal or no travel practice and passion will not be considered

Compensation & Rewards

This structure is designed for professionals who thrive on strategic sales, long-term partnerships, and collaborative success.

Staff Benefits

• Competitive base salary with performance-based bonuses tied to team and market achievements
• Attractive fringe benefits package
• Flexible hybrid working arrangement
• 5 day work week
• Observance of local bank holidays
• A dynamic and diverse team with a global outlook, offering an exciting and fast-paced work environment
• Opportunities for professional growth and development in a rapidly expanding company with a global presence
• Regular on job training is provided
• Opportunity to travel to some of the most iconic hotels in the world