PEGA QA Engineering Lead

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As the PEGA QA Lead, your mission is to ensure the delivery of high-quality software for our stakeholders. You will lead testing efforts for PEGA Customer Decision Hub (CDH) applications, leveraging tools such as PEGA Automated Testing (PAT) and Selenium to automate and streamline processes. This role involves designing robust test cases, providing timely feedback to leadership, and guiding teams to resolve issues efficiently.

Key Responsibilities:

• Lead QA implementation efforts including test planning, estimation, and coordination.

• Identify, document, and manage defects and quality issues throughout the development lifecycle.

• Develop and maintain comprehensive test plans covering test case coverage, defect tracking, localization, compatibility, and interoperability.

• Support business process modeling, PRPC installation, configuration, unit testing, and deployment.

• Proactively manage risks by identifying potential quality concerns and proposing mitigation strategies.

• Define and track quality metrics to monitor product performance from inception to release.

Required Qualifications

• 5+ years of experience with software engineering or quality assurance engineering

• 3+ years of experience testing PEGA systems, debugging using Tracer, Clipboard, Rules Inspector and Logs

• Demonstrates CDH application to client, as needed.  Leads business users through CDH user acceptance testing

• Works collaboratively with Lead Decision Architects, Lead System Architects and Business Architect to monitor and close defects

• Experience with Test Management tools -- Rational Tool suite, JIRA

• Hands-on experience using Selenium, Java, and JavaScript

• Experience testing APIs and data integrations

Preferred Qualifications

• PEGA Certified Decisioning Consultant

• Ability to innovate, display original thinking and creativity, meets challenges with resourcefulness, generating suggestions for improving work and presents ideas and information in a manner that convinces team and management

• Dev/Sec/Ops and CI/CD experience

• Strong understanding of Agile principles

• Proven experience in working with onshore and offshore colleagues\contractors

• Proven experience as a change agent and driving teams towards automation, ability to identify bottlenecks and drives for improvements

Education
Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.