Mid-Level Support Developer

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world.

We are looking for a talented and experienced Mid-Level Support Developer with a strong background in .NET development and experience in COBOL. This role will require you to provide support and maintenance for legacy COBOL application with .Net components while contributing to the enhancements in .NET. You will collaborate closely with other developers, business analysts, and system administrators to ensure the smooth operation of both legacy and modern applications in a dynamic environment.

This role is Adelaide based and onsite a minimum of 2 days per week.  There is a permanent position, with a requirement for on-call work on a rotational basis for after hours support, and overtime rates will apply.  This is a fantastic opportunity to join a close-knit team, with a brilliant end customer environment.  If you are eager to grow your career and expand your systems knowledge in a hybris work environment, this could be the perfect role for you

As a Mid-Level Support Analyst, you'll be at the core of our application team, supporting and making minor enhancements to our  scalable, high-performance application using COBOL, .NET, C# and SQL. You'll manage our solution while working with SQL Server databases.

What You'll Do

• Provide support for existing COBOL-based legacy system with .Net components, including troubleshooting, bug fixes, and performance improvements.
• Minor enhancements to enterprise-level application using Cobol .Net , C# with SQL Server.
• Assist in resolving production issues and provide on-call support when needed for COBOL and .NET system.

• Monitor system health and performance, ensuring minimal downtime and optimal performance for critical systems.

• Collaborate with team and product owners to provide Technical design document and identify solution by understanding business rules and requirements.

• Manage day to day Support tickets including requests and Incidents.
• Take part in regular server patching and implementation activities.
• Manage time by working on support activities, minor enhancements and projects.
• Ensure Best Practices in code quality, unit testing, and deployment.

What We're Looking For

• 2-4 years of experience in Cobol and .NET development.
• Strong proficiency in C# and .Net.
• Extensive experience with SQL Server, including performance tuning and data analysis.
• Deep understanding and experience with full Software delivery lifecycle including software design patterns & principles. Using agile/waterfall methodologies.
• Experience in developing and maintaining web applications using .Net4.8, C# with a focus on API development (WCF webservices and implementation.
• Proficient in PowerShell scripting for automating tasks such as deployments, system monitoring.
• Familiar with Windows Server administration, including managing services, tasks, and IIS. Experience with SSL certificate management.
• Experience with Micro Focus Managed COBOL development desirable not mandatory.
• Proficient in using source control systems like TFS and Git. Experience with Azure devops methodologies & CI/CD pipelines.
• Strong analytical and problem-solving abilities, with a proven track record of resolving complex technical issues.
• Strong problem-solving skills with attention to detail.
• Ability to work effectively both independently and as part of a team.
• Excellent written and verbal communication skills, effectively collaborating with technical and non-technical stakeholders.
• Great customer service and communication skills.

Trust, Transform & Thrive with a company whose mission is to lead our clients on their digital transformation journey. DXC Technology is recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.