Venue and Events Deputy Manager

We are looking for a full time permanent Venue and Events Deputy Manager to join our Venue and Events team.

About us

The Law Society of New South Wales works with and for the NSW legal profession. We're not all lawyers, but we work together to support the legal profession and ensure a just society for all.

About the role

The Deputy Events Manager is responsible for supporting the strategic planning, delivery, and continuous improvement of the Law Society's internal and external events. Acting as the lead in the absence of the Venue and Events Manager, you will ensure operational excellence, implementing best-practice processes, and elevating the overall standard of events across the organisation. You will also play a key role in developing the events team, maintaining stakeholder relationships, and driving operational effectiveness to deliver exceptional experiences for attendees, clients, and members.

What you'll be doing

• Step in as acting lead in the absence of the Venue and Events Manager, ensuring continuity and high standards.
• Support the supervision, training, and delegation of tasks to the events team, contractors, and volunteers.
• Mentor and develop team members, fostering a culture of operational excellence, collaboration, and accountability.
• Help to develop, maintain, and enhance event processes, procedures, and workflows to ensure efficiency and consistency.
• Identify gaps or issues in existing processes and implement solutions to improve operational effectiveness.
• Maintain departmental systems, manuals, and documentation of processes for consistency and best practice.
• Prepare post-event reports and support with quarterly summaries, including analysis of event outcomes, return on investment, and actionable recommendations for leadership to inform future strategy and decision-making.
• Support the Venue and Events Manager in the overall coordination of briefs, timelines, event workflow, key  milestones, reporting, deadlines and debriefs to ensure all events are delivered successfully.
• For assigned events, lead end-to-end event delivery, including planning, logistics, vendor coordination, budgeting, stakeholder management and onsite execution.
• Elevate the standard of events, ensuring professional presentation and communication, seamless execution, attendee satisfaction, post event evaluation and recommendations.
• Build and maintain strong relationships with internal stakeholders, sponsors, suppliers, and clients.
• Ensure clear communication, alignment with event objectives, and proactive management of expectations.
• Oversee venue database, assist with venue sourcing, and maintain strong vendor relationships.
• Registration and attendee management set-up, testing and assistance.
• Prepare, update, and reconcile event budgets; action invoices and payment requests.
• Coordinate and manage online events from setup and testing through to execution, speaker tech checks, and live troubleshooting.
• Collaborate with marketing, design and relevant teams to coordinate invitations, agendas, web pages, microsites, collateral, design assets, email communications, and post-event surveys.
• Act as a point of contact to help troubleshoot issues and facilitate resolution if differing perspectives or disagreements arise, ensuring smooth collaboration and alignment on event objectives.

About you

• Minimum 6-years' event management experience in a corporate or professional environment.
• Demonstrated experience in working to tight deadlines with competing priorities.
• Experience with leading a team (in some capacity).
• Exceptional organisational, time-management, and attention to detail.
• Strong interpersonal and stakeholder management skills, with the ability to build strong relationships.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with event software/CRM tools an advantage.
• Excellent written and verbal communication skills.
• Ability to work collaboratively as part of a team and independently when required.
• A proactive, positive and flexible attitude, with the ability to adapt to changing priorities.
• Strong customer service mindset and professional presentation.

To apply

The Law Society of New South Wales is committed to building and maintaining a respectful and inclusive workplace, appointing the best person for the role and supporting diversity.

Applications should contain a CV and cover letter that outlines your key experience and motivations for this role.