Luxury Sales Associate

2 days ago

Greater Melbourne Area, Australia Great Dane Full time $100,000 - $120,000 per year

LUXURY RETAIL SALES ASSOCIATE GREAT DANE | HÄSTENS

Location: Great Dane Fitzroy & Hästens Collins St

Reports to: Retail Showroom Manager / Brand Manager

Salary range: $80,000 + Hästens sales commission structure

ABOUT THE ROLE

This full-time Sales Consultant role is uniquely positioned across two premium showrooms — Great Dane Fitzroy and Hästens Collins St. You will represent two globally renowned brands, offering exceptional client experiences and driving sales through product knowledge, service excellence, and relationship building.

You'll be part of a dynamic team of retail professionals, working with iconic Scandinavian furniture and luxury sleep products. This role is ideal for someone passionate about design, with a proven ability to deliver results in a high-end retail environment.

KEY RESPONSIBILITIES

Sales & Client Engagement

·      Generate sales across all areas of the retail business through service excellence

·      Lead generation and pipeline management

·      Respond to and optimise client enquiries

·      Identify and capitalise on sales opportunities

·      Manage client appointments (in-store, in-home, and virtual)

·      Build and maintain strong client relationships

·      Achieve sales budgets and KPIs across both brands

·      Manage all aspects of the sales process from enquiry to delivery and post-sale support

·      Process payments and deposits accurately

Product Knowledge & Support

·      Maintain high levels of product knowledge across both the Great Dane and Hästens ranges

·      Stay informed on industry trends and brand developments

·      Manage product support issues efficiently

Showroom Operations

·      Support visual merchandising standards

·      Maintain showroom presentation and back-of-house housekeeping

·      Ensure company procedures and work practices are followed

·      Assist with in-store events and brand activations

Skills & Experience

·      Minimum 2 years of proven sales experience in a luxury retail or service environment

·      Strong work ethic and passion for delivering exceptional client experiences

·      Excellent communication and interpersonal skills

·      Professional, self-motivated, and detail-oriented

·      Proficient in Microsoft Office suite

·      Experience working with KPIs and driving sales performance

·      Excellent grooming and personal presentation

·      Availability for weekend work is essential (ideal roster: Saturday–Wednesday)

Why Join Us?

Work with globally renowned design and luxury brands

Be part of a collaborative and creative team

Opportunities for career growth within Great Dane

Send your CV or request further information from:

Matthew Lucas

Group Director Great Dane | Hästens Australia

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