Motel Manager Emerald Central Highlands

2 weeks ago

Gladstone Central QLD, Australia Motel 707 Full time $104,000 - $130,878 per year

About the role

Motel 707 is seeking an experienced and passionate Motel Manager to join our team at our property located in Emerald, Queensland. As Motel Manager, you will be responsible for overseeing the daily operations of our 43 room motel, ensuring a high standard of customer service and guest satisfaction. This is a full-time position based on-site in Emerald for an immediate start.

What you'll be doing

  • Manage all aspects of motel operations, including front desk, housekeeping, maintenance and customer service
  • Responsible for overseeing onsite kitchen and collaborating with the onsite Chef
  • Familiarity with online travel agencies , Expedia) and booking management systems
  • Monitor and maintain high standards of cleanliness and presentation throughout the motel
  • Manage and schedule staff, providing training and support as needed
  • Handle guest inquiries and complaints in a professional and customer-focused manner
  • Implement and monitor policies and procedures to ensure regulatory compliance

What we're looking for

  • Extensive experience (3+ years) in a managerial role within the hospitality industry, preferably in a motel or hotel setting
  • RMLV & Food Safety Supervisor current Certificates
  • Proficient in using GuestPoint software
  • Familiarity with online travel agencies , Expedia) and booking management systems
  • Strong interpersonal and customer service skills, with a demonstrated ability to lead and motivate a team
  • Excellent organizational and multitasking abilities, with a keen eye for detail
  • Applicant MUST be a current resident living in Queensland, Australia.
  • Current Australian driver's licence required for operational needs

What we offer

At Motel 707, we are committed to providing a supportive and rewarding work environment for our employees. As our Motel Manager, you will enjoy a competitive salary including accommodation and all meals. Your roster will include working 3 weeks on and 1 paid week off and 4 weeks annual leave.

About us

Motel 707 is a well-established and respected motel brand in regional Queensland, offering Workers Accommodation and Meal packages for a diversified range of Industries. With over 30+ years of experience in the industry, we are known for our commitment to exceptional customer service and attention to detail.

If this sounds like you apply now or email your CV, resume and references to

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