Swim School Assistant Manager

Assistant Centre Manager – Aquatic Achievers Swim School

Wavell Heights, QLD

Full Time

Join Australia's most respected swim school network

About Us

Be part of an exciting transformation as we integrate three of Australia's most respected swim schools—Aquatic Achievers, Carlile Swimming, and Kirby Swim. With a combined history of over 150 years of experience and expertise, our group is committed to leading the industry and enriching the communities we serve across more than 30 swim schools nationwide.

This transformation provides an incredible opportunity to strengthen collaboration, share knowledge, and amplify the positive impact we have on families and future generations.

About the Role

We are looking for a Program Manager to join our Wavell Heights Centre leadership team and play a pivotal role in delivering high-quality swim programs. Reporting directly to the Swim Centre Manager, you will collaborate closely with the Customer Experience Manager (CXM) to drive program success, mentor staff, and ensure seamless operations.

In this hands-on leadership position, you will oversee swim program delivery, support the development of swim teachers, and manage day-to-day operations to ensure an exceptional experience for students, staff, and families.

Key Responsibilities

• Collaborate with support functions to recruit, train, and mentor swim teachers, ensuring professional development and adherence to high-quality standards.

• Conduct performance evaluations and address performance issues effectively to maintain a strong, capable team.

• Manage staff rosters and shift schedules to ensure operational efficiency and adequate staffing levels.

• Actively participate in delivering swim lessons to ensure consistency and excellence in program execution.

• Monitor program delivery and provide feedback to align with curriculum standards and organisational goals.

• Foster a safe, inclusive, and supportive environment for staff, students, and families by ensuring compliance with WHS, child protection, and safety standards.

• Collaborate with the Swim Centre Manager to optimize processes, improve booking efficiency, and address operational challenges.

What We're Looking For

We are seeking a dynamic leader with a passion for swim education and operational excellence.

Skills & Qualifications

• Education: Certification in swim teaching, CPR & First Aid, WWCC

• Experience: Proven experience supervising and managing swim instructors, including scheduling, performance reviews, and staff mentoring.

Demonstrated success in managing operational deliverables and team development.

• Technical Skills: Familiarity with operational and scheduling systems.

• Soft Skills: Strong communication, leadership, and mentoring abilities. Knowledge of Safeguarding children & young people and WHS standards.

Why Join Us?

• Be part of a legacy of swim education excellence with over 150 years of combined expertise.

• Make a real difference in local communities by shaping future generations through high-quality programs.

• Join a supportive and collaborative team in a role that combines leadership, mentorship, and operational impact.

• Access opportunities for professional development and career progression within a growing organization.

Our organization is also committed to protecting children and young people from harm. We require all applicants to undergo an appropriate screening process prior to appointment, as well as provide a range of resources to help team members understand our approach to safeguarding.

Ready to Make a Splash?

If you are passionate about leading high-quality swim programs and empowering others, apply now to become part of our team at Wavell Heights, QLD.