QT Melbourne

We are seeking a talented, vibrant and dynamic
Restaurant and In Room Dining Manager
, that will bring individuality, creativity and passion into turning the ordinary into extraordinary. 

About EVT
QT Hotels & Resorts is part of EVT, one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. 

About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix? 

Woven into the city's fabric, QT Melbourne is at the heart of the CBD's cultural beat. Want to come into our fold? Show us your service-minded side and help keep luxury evolving across 188 industrial inspired rooms and signature dining from laneway to rooftop. We can't wait to see what you've got.

About the role
We are looking for a talented Restaurant and In Room Dining Manager to drive and develop the team to perform at a World Class level. The individual will be accountable for the entire operations of the Restaurant, Pascale Bar & Grill and IRD. The individual will take responsibility in driving the financial outcome of their allocated department/s – Wages, COGS, Expenses, maintenance, & overheads.

The Restaurant and IRD Manager will assist in the overall responsibility for managing operational and staffing requirements for department, maintaining the highest of standards at all times. They will implement regular trainings and ensure thorough inductions for new employees are complete.

Specific Responsibilities

• Lead overall accountability for the people, product, service, and maintenance standards across the Restaurant and In-Room Dining departments.
• Continually review and evaluate the performance of the restaurant and IRD operations, with a strong focus on wine service and dinner execution, ensuring alignment with business objectives and delivering strategies to drive performance.
• Partner with the F&B, Sales, and Marketing teams to develop and activate business initiatives, exploring new opportunities through research, innovation, and early activation strategies.
• Support the F&B Director with end-to-end people management, including recruitment, onboarding, training, coaching, and rostering, to ensure exceptional service delivery and team engagement.
• Oversee the effectiveness and accuracy of internal systems and POS platforms (Infrasys, 7Rooms), ensuring smooth operations and data integrity.
• Manage departmental financial performance by monitoring and controlling wage costs, beverage costs, maintenance, and other expenses, delivering results in line with budgeted revenue and profit targets.

Benefits & perks
 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.  

• 50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.
• Paid Parental Leave.
• Australia and NZ's largest and most diverse experiences company.

Skills & experience
 

• Demonstrated experience in a similar role as a restaurant or assistant restaurant manager
• Previous Hotel experience is a bonus
• The ability to work under pressure in a busy and dynamic restaurant
• Passion for culinary excellence
• Experience with silver service is not necessary but is recommended
• Excellent presentation and exceptional communication skills
• Experience leading and training a high performing team
• Sound knowledge of current food trends
• A solid understanding of wine and service

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