Dubbo Team Leader Adult Services

Are you a skilled leader looking to take the next step in your career?

We are seeking a Team Leader to join our team on a Permanent Full-Time basis, to assist us in building a workforce that prides itself on accountability and effectiveness.

Join an inclusive and supportive workplace and be part of the expansive and diverse Westhaven team

Benefits That Matter:

• Competitive Salary: Level 4, Pay Point 1 - $44.58 per hour (Social, Community, Home Care and Disability Services Industry Award super (12%)
• Tax-free salary packaging up to $16,000 per year (pro-rata)
• Enjoy a tax-free meal & entertainment card up to $2,650 per year (pro-rata)
• Exclusive employee discountsfor permanent staff members including automotive discounts, pharmacy discounts and fitness passport.
• Embrace Diversity, Spark Inclusion
• Invest in YOU: Grow with Westhaven's Leadership and Development Training

As an Adult Services Team Leader, you will:

• Empower a team of Support Workers to provide high-quality and safe services to vulnerable persons within our community
• Coach and mentor a team of Support Workers, offering on-the-job training, support and guidance
• Inspire a skilled, versatile, and diverse team utilising your experience in managing performance and delivering support
• Support service delivery by ensuring effective and efficient administrative processes and procedures, including quality, timely and accurate reporting, planning and record-keeping

You will have:

• Certificate IV or Diploma in Disability Services, Community Services, or similar field; or identify as Aboriginal and be willing to work towards a relevant qualification

• Proven advanced problem-solving, emotional intelligence and positive interaction skills across diverse communities

• Demonstrated ability to lead, motivate and performance manage teams in a fast-paced & dynamic environment
• Effective conflict resolution, negotiation, mediation and decision-making skills, including de-escalation in high-conflict situations
• Track record of building cohesive teams with clear goals and fostering innovation and collaboration
• Commitment to a person-centred approach for vulnerable individuals
• Celebrate and nurture an inclusive, diverse and supportive workplace
• Experience supporting complex needs, behaviours of concern and mental health is essential; working with people with a disability and/or children or youth in care experience is highly regarded

About Us:

Westhaven is and will continue to be the provider of choice for disability support services and accommodation across regional NSW. Westhaven provides client-centric, high-quality programs and activities that provide whole-of-life support for people with disability, including offering houses that are homes, enabling choice and control and supporting clients to live life the way they choose.

Compliance requirements

• Current NSW Driver's licence
• Obtain and maintain a current paid Working with Children Check (WWCC)
• Obtain and maintain a valid National Disability Insurance Scheme Workers Check (NDISWC)
• Willingness to undertake a pre-employment police check
• Current First Aid and CPR Certification

About applying:

Please submit your CV and a cover letter addressing your abilities to undertake the key responsibilities of this role.

We encourage diversity and inclusion:

Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

For more information or confidential enquiries please contact the People and Culture team at

Applications close:The selection process will commence upon the receipt of applications & will close at 9am Monday 15th September 2025or prior, if a suitable candidate is found.