Digital Product Content Coordinator

About This Role
Digital Product Content Coordinator
Why You'll Be Excited About This Role
As a Digital Product Content Coordinator at Freedom, you'll help to shape the overall online experience, making sure our website is up to date, easy to navigate and visually aligned to our brand. You'll support the creation, maintenance and optimisation of content across product pages, category landing pages, and key information hubs like Help and Inspiration.

This role has great exposure to the wider business, as you'll collaborate with many departments including Digital, Buying, Marketing and Dropship. This is a great opportunity for someone with a strong eye for detail and a love of furniture and homewares, who wants to build their digital career in a supportive, fast-paced environment.

How This Will Transform Your Career
This role is your launchpad into the exciting world of digital commerce and content strategy. You'll develop highly sought-after skills in SEO, content management and e-commerce optimisation, expertise that opens doors across the entire digital landscape.

We believe in nurturing talent from within, with many of our current digital leaders starting in similar roles. You'll have access to professional development opportunities and mentorship from industry experts who are invested in your success.

Why You'll Like Working Here
At Freedom, we've earned our certification as a Great Place to Work by putting our people first. We've created an environment where innovation thrives and every team member can make their mark. Our culture is built on transparency and collaboration, ensuring you'll always have clarity about your progress and impact.

• Hybrid working arrangements that respect your work-life balance
• A competitive salary package with superannuation
• Generous 25% staff discount on all Freedom products, including sale items
• True flexibility with our innovative 'Freedom to Flex' program - work from anywhere in the world for up to 4 weeks annually
• Monthly themed pop-up Town Hall's to connect with wider teams in our Support Centre

What You'll Be Working On
In this role, you will assist the team in ensuring content across the site is up to date, accurate and inspiring to guarantee the best customer shopping experience. Your daily responsibilities will include:

• Maintain and enhance our product catalogue with SEO-optimised descriptions and accurate product information
• Coordinate with that Marketing, Dropship, Buying and wider Digital team to ensure on-brand, accurate content across the site
• Review and update category pages and website content to align with current marketing initiatives
• Analyse performance data to identify opportunities and implement improvements that drive real results
• Support user acceptance testing for new website features, gaining exposure to digital commerce

What Type Of Person Will Succeed
We're looking for someone who's naturally curious about digital trends and passionate about creating exceptional online experiences. Whether you're a recent graduate or someone with 1-2 years of e-commerce experience ready to take the next step, we want to hear from you.

You'll thrive in this role if you have:

• A keen eye for detail and natural organisational skills
• Basic understanding of SEO principles and how content drives discovery
• Strong written communication skills with the ability to write engaging, customer-focused copy
• Excellent time management abilities and the flexibility to handle multiple priorities
• A collaborative mindset and enthusiasm for working across different teams
• Intermediate computer skills, particularly with MS Office suite
• A proactive attitude and genuine excitement about learning new digital tools and techniques

How To Apply
We're excited to grow our team and would love to learn more about you. To take the first step towards your future at Freedom, click the apply button to submit your application and don't forget to attach your resume.

Freedom to grow. Freedom to think. Freedom to be