Contact Centre Sales Consultant

We're on the hunt for results-driven Sales Consultants to join our high-octaine Sales team to power it forward.

You understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities.

Day in the life of an Sales Consultant

• Be a Sales Champion: You'll be the friendly voice & helpful hand for our customers managing enquiries in the Energy field using your past experience and owning the sales cycle from lead to close.
• Previous energy sector experience preferred but not essential as comprehensive training will be provided
• You will be able to build rapport with every customer while treating them with respect, honesty and integrity.
• Team Up for Success: Collaborate with your colleagues to share insights, celebrate wins; embrace an innovation mindset to create meaningful customer experiences
• Learn and Grow: Dive into continuous learning opportunities to hone your skills. Lay your roots, grow your career

Your skills to pay the bills

• Inbound Sales person who gets a kick from hitting target, but can also bounce back from the "no"
• A natural communicator with excellent verbal and written skills
• Someone who thrives in a fast-paced environment and can juggle multiple tasks with ease
• A positive attitude and a genuine desire to help others
• Problem-solving prowess and the ability to think on your feet
• Proficiency with technology and ability to navigate across multiple platforms and software.
• Proficient in Microsoft Office Suite, comfortable with multi-screen setups, and able to navigate multiple software applications simultaneously
• Contact centre or customer service experience highly regarded but not essential

The must-haves

• Full work rights to work within Australia
• A National Police clearance - satisfactory requirements to be met
• Availability to work from our Melbourne CBD location, Monday to Friday 8.30am - 5.30pm.
• Ability to start 15 September 2025

What's in it for you?

• Enjoy financial & non-financial incentives - We celebrate & reward our team members as part of our high-performance culture.
• Career Growth - We move at pace, so do our team members when it comes to career progression & development. This is a differentiator - with a global footprint, internal career pathways are a lived reality.
• Health & Well-being - We care about more than just your work. We empower our team with resources for a healthier, safer life—both on and off the clock. This includes a robust wellness program and a 24/7 personal safety and support service.
• Employee discounts - Access to everyday savings: From technology, phone bills, fuel and groceries to fashion, restaurants and entertainment. Our employee benefits provider Flare can help you save every day with well-known brands.
• Employee Referral Program - we reward our employees for helping us find top talent. Refer a candidate and you could receive a bonus.

About Probe CX

Probe CX is a global business of 17,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.

How to Apply?

Click on 'Apply Now'. Need adjustments for accessibility needs throughout our recruitment process - please let us know. We're happy to accommodate.

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self