Care Manager

3 days ago

Northcote VIC, Australia Maree Care Full time $72,000 - $120,000 per year

About Maree Care:

We are a fast-growing In-Home Aged Care Provider based in Melbourne. We are built on the energy and passion of vibrant individuals who create a thriving, welcoming, and supportive community within our team.

Main office is located in Northcote, VIC 2070

Role Overview:

We are seeking a dedicated and experienced Care Manager to join our team. In this role, you will play a pivotal role in ensuring our clients receive exceptional care tailored to their needs. You will oversee the care provided by our team, manage client relationships, and work closely with our Team Leader to ensure the efficient operation of the Care Team. This role requires confidence, initiative, leadership, and a passion for client care.

This position is well-suited for

  • Nurses seeking a change or looking for a more office-based role.
  • New graduates looking to gain an entrance into the healthcare industry.

However, if you think you have the skills and passion - we welcome your application

Key Responsibilities:

  • Lead and manage a team of Care Coordinators, ensuring seamless workflow and high-quality care delivery.
  • Confidently handle phone interactions with clients, families, and healthcare professionals.
  • Conduct in-home detailed care assessments to evaluate and enhance the care provided.
  • Oversee client care plans, regularly reviewing and updating them to reflect clients' changing needs.
  • Manage your own portfolio of 30-40 clients, ensuring their care needs are met with excellence.
  • Collaborate with clients, their families, and healthcare professionals to develop and maintain comprehensive care plans.
  • Handle escalated client concerns and resolve issues with professionalism and empathy.
  • Confidently delegate tasks to team members to ensure the efficient delivery of care.
  • Ensure compliance with all relevant aged care standards and regulations, particularly in the context of Home Care Packages (HCP).
  • Contribute to staff training and development, and participate in continuous improvement initiatives.

Skills and Experience Required:

  • Minimum of 2 years of experience in aged care, care management, or a similar role.
  • Experience and sound understanding of Home Care Packages (HCP) and their application in client-centered care preferred.
  • Confidence in conducting in-home visits and assessments.
  • Strong customer service, communication, leadership, and problem-solving skills.
  • Proven ability to manage multiple tasks effectively, with a high degree of organisation and attention to detail.
  • Initiative and the ability to work independently while collaborating effectively with the team.
  • A valid driver's licence is essential.

What We Offer:

  • A rewarding career where you can make a positive impact on the lives of seniors.
  • A supportive and welcoming work environment with opportunities for professional growth.
  • Ongoing training and professional development to enhance your skills.
  • Competitive salary and benefits package, reflecting your experience and expertise.

If you are passionate about making a difference in the aged care sector and possess the skills and experience required, we would love to hear from you.

Join Maree Care and be part of a team that truly values quality care and client well being.

Job Type: Full-time

Pay: From $72,000.00 per year

Benefits:

  • Company car
  • Referral program

Application Question(s):

  • Are you confident managing a portfolio of 30-40 clients?

Experience:

  • Care management or similar: 2 years (Preferred)

Licence/Certification:

  • Driving Licence (Required)

Work Location: In person

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