Customer Success Manager – Client

3 days ago

Sydney, New South Wales, Australia Bond Conveyancing Full time $90,000 - $120,000 per year

Are you a natural relationship builder with a knack for driving business growth? At Bond Property Lawyers, you will build relationships, drive growth, and support clients in a fast-paced, team-driven environment. Apply now to launch your career in Sales & Customer Success.

About Us

At Bond Property Lawyers, we're reshaping property law with a customer-first, partner-driven approach. Our referral partners (mortgage brokers, real estate professionals, buyer's agents, and property investment groups) are the heartbeat of our growth.

We're now looking for another Customer Success Manager who will work closely with these partners, manage referred clients, and play a key role in growing our NSW network.


Why You'll Love This Role
  • Warm Leads Only – no cold calling, all clients are referred through trusted partners.
  • Remote Flexibility – work from anywhere in NSW, with occasional in-person partner visits or events.
  • Growth Opportunity – join a fast-growing, award-winning national firm with plenty of room to advance.
  • Supportive Team – ongoing training, coaching, and clear pathways for career progression.

What You'll Do
  • Manage relationships with key stakeholders and property groups across NSW.
  • Be the first point of contact for referred clients, ensuring exceptional service and communication.
  • Conduct regular phone and video check-ins with referral partners.
  • Spot opportunities to strengthen partnerships and generate new business.
  • Occasionally attend networking events or partner functions in Sydney or interstate.

About You
  • Strong Communicator – confident on the phone, on video, and building rapport with professionals.
  • Relationship Builder – you enjoy working with people and creating long-term partnerships.
  • Organised & Proactive – comfortable managing multiple partners and clients in a fast-paced setting.
  • Sales-Savvy: Not pushy, but able to identify opportunities to grow business from referrals. You will be confident in presenting our services to clients via phone and converting warm leads into clients and repeat business.
  • Proactive & Feedback-Driven – you take initiative, seek out ways to improve, and act on feedback to keep growing.

What's in It for You
  • Uncapped earning potential tied to conversions and positive client outcomes.
  • Career progression in one of Australia's fastest-growing property law firms.
  • Training & mentoring to help you thrive in the role.
  • Help us activate our NSW network and collaborate alongside our team of other Customer Success Managers.

If you're ready to join a high-energy, client & relationship-focused role where you'll make an impact from day one, we'd love to hear from you.

Apply now and be part of Bond's growth story.

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