Case Manager

Care Facilitator - At Home Services

Are you passionate about making a difference in the lives of older Australians? Do you enjoy empowering people to live independently in their own homes? Do you want to join a supportive and values-driven organisation?

If you answered yes to these questions, then we have an exciting permanent full-time opportunity with flexible work-from-home arrangements This role also plays a vital part in supporting leave coverage across the broader team, ensuring continuity of care for our clients.

Key Features

• A comprehensive range of Employee Benefits from health & wellness to professional development opportunities
• Flexible Monday to Friday schedule with remote work supported
• Supportive team culture where your contributions matter
• Join an organisation that values clients and staff
• Apply your care coordination and planning skills to support independent living at home

About the roleAs a Care Facilitator supporting clients across Inner West Sydney and surrounds, you will be part of our BaptistCare At Home team that provides quality care coordination and service planning to help clients remain living in their homes. You'll work closely with clients and their families to develop individualised care plans, set achievable goals, and connect them with services that enhance their wellbeing.

This permanent full-time role also provides coverage for team members on leave, helping maintain seamless support for our clients.

Your day may include:

• Visiting clients in the community referred for help at home
• Developing and evaluating care plans tailored to individual needs
• Building relationships with families and carers
• Collaborating with multidisciplinary teams to implement best practice care
• Documenting client progress using care management systems

What do we need from you?

• Bachelor's Degree or Diploma in Community Services (Service Coordination or Case Management), or equivalent experience
• Experience in aged care or demonstrated transferable skills
• Ability to work independently in the community and as part of a team
• Strong communication, time management, and organisational skills
• Intermediate computer skills and proficiency with email and apps
• Valid NSW Driver Licence and reliable vehicle

About UsWe are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

The Employee Benefits are endless when you join BaptistCareEnjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your wellbeing, employee referral program and retail discounts to name a few.  

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.