Senior People Consultant

Job Description

• Challenge yourself to work across a diverse portfolio supporting Qantas Customer and Technology
• Business partner with influence across varied functions, working with key senior leaders and stakeholders
• 2 year fixed term contract opportunity available based at Qantas Head Office in Mascot

While we operate in an unpredictable industry, we thrive on uncertainty and are always ready for a challenge. We take a commercial mindset to all we do, ensuring we make strategic decisions that live up to customer expectations.

Our People team works closely with the business to deliver our business and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, creating safe workplaces and building a positive employee experience.

Part of the Customer and Technology People team, the Senior People Consultant is a trusted business partner to Customer and Technology business stakeholders, providing leadership, advice and coaching to ensure strong performance outcomes whilst supporting growth, development and engagement of our people. This role will also support some exciting change and transformation programs.

You will have exciting opportunities to work on a variety of strategic initiatives and people programs of work across the employee lifecycle, whilst also supporting day-to-day BAU activity across Customer and Technology business unit functions.

Your core responsibilities will include:

• Trusted People Business Partner to senior stakeholders in Customer and Technology.
• Supporting change and transformation initiatives, leveraging skills and experience in organisational design, change management and employee relations.
• End to end leadership of a number of Customer and Technology people programs across the portfolio (including engagement surveys, listening sessions and action planning, onboarding and supporting other cyclical people activities such as performance, talent and remuneration reviews).
• Supporting and driving a number of People initiatives aligned to business priorities.
• Coaching line Managers on People advisory matters.
• Monthly people dashboard reporting.
• Using data and analysis to highlight people's priorities and build cases for change.

To be successful in this role, you'll have:

• High level of initiative and personal accountability
• Resilient, ability to adapt and work in a complex business environment
• Tertiary qualification in Human Resources or related discipline
• 3-5 years of Human Resources related experience (preferably in a business partnering capacity)
• HR experience in both corporate and operational environments driving and delivering positive people outcomes in complex environments (e.g. numerous industrial awards and multiple business units).
• Experience with project coordination/management, consulting and supporting strategic HR practices/projects
• Experience supporting organisational transformation and change programs
• Demonstrated ability to maintain discretion and exercise strict confidentiality and deal with ambiguity and complexity.
• Experienced in working with people at all levels of an organisation with diverse workstyles
• A positive mindset, strong work ethic and adaptability

Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

You'll be challenged and stretched in your role at Qantas, but we'll make sure we give you the support you need to be your best.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you're ready for a culture that will challenge and excite you, submit an application today

Applications close: Wednesday 22 October 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

About us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.