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Medical Administration Officer

2 weeks ago

Melbourne, Victoria, Australia First Peoples Health and Wellbeing Full time $60,000 - $80,000 per year

This is an Aboriginal Designated Position, classified under 'special measures' of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and/or Torres Strait Islander people are eligible to apply.

Full time position working up to 38 hours per week at our Baluk Balert Barring Early Parenting Centre in Frankston.

About First Peoples' Health and Wellbeing and Baluk Balert Barring

First Peoples' Health and Wellbeing is a dynamic Aboriginal Community-Controlled Health Organisation that provides trauma informed culturally appropriate Primary Health Care and Mental Health Care Services to First Nations People.

In 2024, First Peoples' Health and Wellbeing (FPHW) will open Baluk Balert Barring – the first Aboriginal Early Parenting Centre (EPC) in Victoria. Baluk Balert Barring, meaning 'Many Strong Footprints' in the Boonwurrung language, will provide First Nations families with a culturally safe model of early parenting care that builds on the strengths of Aboriginal families, culture, and community. The model of care has been developed in consultation with Community and in collaboration with Monash University's Health and Social Care Unit. It will continue to evolve in response to the needs of babies, children and families who attend the EPC.

Services within Baluk Balert Barring will be delivered by a multidisciplinary team of health and other professionals, experienced in delivering strengths-based and trauma-informed programs and services. Together they will ensure that babies, children and families who attend Baluk Balert Barring, have access to the healthcare, cultural, educational and social supports they need to stay together and thrive.

Our vision

Healthcare that meets Australian First Peoples' health and wellbeing needs.

Our purpose

To provide services that meet the health and wellbeing needs of Australian First Peoples.

About the role

The Medical Administration Officer is the first point of contact for our patients who come to First Peoples' Health and Wellbeing. This role is responsible for creating a welcoming and inviting environment and to ensure our patients feel as comfortable as possible. This role is responsible for managing confidential information, maintaining medical records, databases, and file management. This role is a patient focused role that requires the ability to multi-task and work at a fast pace. Some training will be provided.

Ideally you would already have experience in:

  • Customer service
  • Administrational duties
  • Record management
  • Medicare billing
  • Microsoft software platforms
  • Communication skills
  • Emotional intelligence

For further information, please contact HR at

Please provide resume and cover letter outlining your suitability for the role.

First Peoples' Health and Wellbeing will close this advertisement should the right candidate be appointed earlier.