Care Partner

6 days ago

Sunshine Beach, Queensland, Australia The Ethnic Communities Council of Queensland Limited Full time $60,000 - $80,000 per year

About Diversicare

As a division of the Ethnic Communities Council of Queensland (Peak body for Multiculturalism QLD), Diversicare is dedicated to delivering culturally appropriate community care services that empower Queensland's diverse communities. Our purpose is to support people from culturally and linguistically diverse (CALD) backgrounds to live independently and with dignity in their own homes.

Our mission is to provide inclusive, high-quality aged care and community support that respects cultural identity, promotes wellbeing, and fosters social connection. We are committed to values of respect, inclusion, integrity, and compassion, ensuring that every individual receives care that honours their cultural heritage and personal choices.

The opportunity

We're excited to offer a rewarding opportunity at Diversicare, part of the Ethnic Communities Council of Queensland (ECCQ), for an experienced Care Partner to support our Home Care Package (HCP) and Commonwealth Home Support Programme (CHSP) clients.

This full-time role is based on the Sunshine Coast, with the flexibility to work from home and occasional travel to our Brisbane office (Indooroopilly) 1–2 days per fortnight. Indooroopilly is easily accessible via public transport and close to local amenities.

As a Care Partner, you'll play a key role in empowering clients to live independently and with dignity in their own homes. You'll be part of a passionate team of over 120 staff committed to culturally inclusive, person-centred care.

What We're Looking For

  • Proven experience in Home Care services (HCP and/or CHSP)
  • Strong interpersonal and coordination skills
  • Willingness to travel regularly to clients' homes across the Sunshine Coast
  • Solid understanding of Aged Care and Community Care Quality Standards
  • Strong verbal and written communication skills, with the ability to influence and build rapport
  • A proactive mindset with problem-solving skills and keen attention to detail
  • Cultural awareness and sensitivity in a diverse workplace environment
  • A customer-focused approach that puts client wellbeing at the centre of everything you do
  • A current unrestricted Australian driver's license

Key Responsibilities

  • Reporting to the Care Partner Team Leader you will
  • Build strong relationships with clients and their families through regular check-ins to ensure satisfaction and address any concerns
  • Conduct comprehensive in-home assessments and develop tailored care plans that support independence and wellbeing
  • Collaborate with internal teams and external providers to ensure seamless, culturally responsive service delivery
  • Monitor client needs and adjust services proactively to reflect changes in health or circumstances
  • Maintain accurate and up-to-date client records in line with compliance and quality standards
  • Generate regular reports to support management oversight and continuous improvement
  • Manage Home Care Package (HCP) budgets to align with client goals and care priorities
  • Support clients transitioning into care packages and assist with smooth transitions into residential care when needed

Applications must be accompanied by a cover letter addressing the applicant's suitability for the role.

  • Salary Packaging available.
  • Fleet car and mobile phone included
  • Great team with a diverse and inclusive culture.
  • Employee Assistance Program.

We value a diverse workforce and strive to ensure our workplaces are welcoming and enabling to people of all backgrounds.

Only Shortlisted applicants may be contacted. No agencies please.

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