Business Application and Process Support Manager
1 week ago
About the role:As our Business Application and Process Support Manager, you'll lead a dedicated team ensuring Carinity's business systems effectively support our diverse service streams. Reporting to the Chief Information Officer, this role is key in optimising and integrating our core applications to improve efficiency, compliance, and service delivery.
Your day-to-day will involve:
- Leading the administration, configuration, and support of core business applications (finance, HR, CRM, care systems)
- Partnering with stakeholders to analyse, streamline, and improve business processes
- Driving digital transformation and innovation initiatives
- Managing IT projects, including governance, testing, and change management
- Ensuring compliance with data governance, security, and privacy standards
- Building strong vendor relationships and managing service agreements
- Supporting staff through workshops, training, and user focused service delivery
About you:You're a strategic, solutions focused leader and bring proven experience in managing business applications and IT projects, with strong knowledge of process improvement, change management, and enterprise systems. With a background in vendor management and data governance, you balance technical expertise with a practical, people focused approach.
To be successful, you will have:
- Five plus years' experience managing business applications in a medium-large organisation
- Three plus years' IT project management experience with working knowledge applying Prince2 or PMBOK methodologies
- Relevant degree in IT, Business, Finance, or Information Systems
- Strong background in business process improvement and change management
- Demonstrated experience managing enterprise systems and supporting ERP platforms
- Knowledge of data governance and compliance within regulated environments.
The benefits of joining the Carinity team
- Appealing not-for-profit (PBI) salary packaging options.
- Access to an employee assistance program.
- At Carinity we acknowledge the need to balance your work and personal life and are genuinely committed to this.
- On-going professional development and training.
- Legitimate chance to make a real difference to the community, every day.
How do I apply?Click "Apply" and you will be redirected to Carinity's website, which will contain more information on Carinity and this position, including the Position Description. We look forward to receiving your application.
Carinity actively encourages and invites applications from people with disabilities and Aboriginal and Torres Strait Islander people for all our positions.
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