Business Application and Process Support Manager

2 weeks ago

Brisbane, Queensland, Australia Carinity Full time $120,000 - $150,000 per year

About the role:As our Business Application and Process Support Manager, you'll lead a dedicated team ensuring Carinity's business systems effectively support our diverse service streams. Reporting to the Chief Information Officer, this role is key in optimising and integrating our core applications to improve efficiency, compliance, and service delivery.

Your day-to-day will involve:

  • Leading the administration, configuration, and support of core business applications (finance, HR, CRM, care systems)
  • Partnering with stakeholders to analyse, streamline, and improve business processes
  • Driving digital transformation and innovation initiatives
  • Managing IT projects, including governance, testing, and change management
  • Ensuring compliance with data governance, security, and privacy standards
  • Building strong vendor relationships and managing service agreements
  • Supporting staff through workshops, training, and user focused service delivery

About you:You're a strategic, solutions focused leader and bring proven experience in managing business applications and IT projects, with strong knowledge of process improvement, change management, and enterprise systems. With a background in vendor management and data governance, you balance technical expertise with a practical, people focused approach.

To be successful, you will have:

  • Five plus years' experience managing business applications in a medium-large organisation
  • Three plus years' IT project management experience with working knowledge applying Prince2 or PMBOK methodologies
  • Relevant degree in IT, Business, Finance, or Information Systems
  • Strong background in business process improvement and change management
  • Demonstrated experience managing enterprise systems and supporting ERP platforms
  • Knowledge of data governance and compliance within regulated environments.

The benefits of joining the Carinity team

  • Appealing not-for-profit (PBI) salary packaging options.
  • Access to an employee assistance program.
  • At Carinity we acknowledge the need to balance your work and personal life and are genuinely committed to this.
  • On-going professional development and training.
  • Legitimate chance to make a real difference to the community, every day.

How do I apply?Click "Apply" and you will be redirected to Carinity's website, which will contain more information on Carinity and this position, including the Position Description. We look forward to receiving your application.

Carinity actively encourages and invites applications from people with disabilities and Aboriginal and Torres Strait Islander people for all our positions.

  • Application Engineer

    4 days ago

    Brisbane, Queensland, Australia IPS Intelligent Process Solutions Full time $90,000 - $120,000 per year

    Company DescriptionIPS Intelligent Process Solutions GmbH (IPS) is a leading provider of software solutions and services for the global energy supply industry. Founded two decades ago in Germany, IPS now operates in 8 countries with a dedicated team of nearly 100 employees. We specialize in delivering a powerful solution portfolio enhanced with Machine...

  • AO4 Executive Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Randstad - Business Support Full time $60,000 - $90,000 per year

    As an Executive Support Officer, you will be responsible for:Executive Administration: Provide comprehensive administrative and secretarial support, including managing a complex calendar, screening calls, and prioritising correspondence.Meeting and Event Coordination: Arrange appointments, meetings, and conferences, including booking venues, coordinating...

  • Business Home Lending Manager

    2 weeks ago

    Brisbane, Queensland, Australia Westpac Consumer and Business Bank Full time $90,000 - $120,000 per year

    What's the role?This role is designed to support Business Customers with their Home Lending needs. As a Business Home Lending Manager, you will work closely with our Banking channels across Commercial and SME Banking, helping customers across various markets access tailored home loan solutions.You will be based out of local Commercial Centres and SME/SB...

  • Application Support

    2 weeks ago

    Brisbane, Queensland, Australia Global Payments Full time

    Job DescriptionABOUT GLOBAL PAYMENTSWhether you're a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we're Already on it That's why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.Through...

  • Business Manager

    3 days ago

    South Brisbane, Queensland, Australia Department of Youth Justice and Victim Support Full time $120,000 - $180,000 per year

    Key responsibilities• Oversee the provision of central support services to VAQ business units in the areas of financial processing, human resources, and general administrative support.• Provide advice to VAQ business units on financial and human resource processes in accordance with relevant legislation and directives.• Oversee the coordination of...

  • Digital Applications Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time $60,000 - $90,000 per year

    The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, counter and online. This stream brings together technology, development, products, design,...

  • Application Support

    2 days ago

    Brisbane, Queensland, Australia Global Payments, Inc. Full time $120,000 - $130,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Business Development Manager

    2 weeks ago

    Brisbane, Queensland, Australia FUJIFILM Business Innovation Australia Full time $100,000 - $150,000 per year

    • Be part of a close knit, collaborative team• Bowen Hills location – hybrid working model• Competitive salary and uncapped commissionOUR STORYFUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental...

  • Business Development Manager

    4 days ago

    Brisbane, Queensland, Australia FUJIFILM Business Innovation Australia Full time $80,000 - $120,000 per year

    • Be part of a close knit, collaborative team• Bowen Hills location – hybrid working model• Competitive salary and uncapped commissionOUR STORYFUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental...

  • Executive Assistant

    7 days ago

    Brisbane, Queensland, Australia Randstad - Business Support Full time $73,600 - $93,600 per year

    Executive AssistantImmediate Start | 12-Month ContractLocation: Brisbane CBDPay: $58-$66 per hour + SuperThe RoleJoin a large-scale operation providing executive support to two senior directors in a high-impact, fast-paced environment. This is a key role supporting leaders who oversee critical functions across major projects and operations. This position is...