
Senior Field Service Engineer
2 weeks ago
** Two positions available - Open in NSW and QLD **
Please express interest to either location by applying to this job Ad.
JOB TITLE
Field Service Engineer – Life Science & Laboratory Instrumentation
LOCATION
(One open vacancy per state)
- Sydney, NSW
Level: Intermediate – Senior FSE - Brisbane, QLD
Level: Intermediate – Upper Intermediate FSE
*Both roles are required to travel across Australia and occasionally New Zealand.
BENEFITS
- Competitive base salary + performance bonus + car allowance
- Laptop, phone, toolkit, and expense card provided
- Structured onboarding and ongoing OEM factory training
- Inclusive, values-driven culture supporting real scientific progress
ROLE/DESCRIPTION
As a Field Service Engineer, you'll be the technical face of the business, ensuring high-performance instrumentation is installed, commissioned, and maintained to factory specifications. You'll support scientists in research, clinical, biotech, and industrial labs by:
- Performing on-site installations, IQ/OQ, training, and documentation
- Conducting preventative maintenance, fault diagnosis, and repairs
- Providing remote support, coordinating spare parts and loan units
- Managing service cases via CRM and maintaining local inventory
- Collaborating with product specialists and mentoring junior staff
- Upholding safety standards and submitting timely expense reports
- Travelling approximately 30% of the time across capital cities and regional sites
REQUIREMENTS
- Degree, diploma, or trade certification in Electronics, Mechatronics, Biomedical, Analytical Chemistry, or related field
- 3–7 years' experience (QLD) or 6–12 years' experience (NSW) in field service or depot repair of lab/medical devices
- Expertise in liquid handlers, HPLC/LC-MS, spectroscopy, or imaging systems highly regarded
- Strong fault-finding skills across electromechanical, fluidics, optics, and software domains
- Ability to read schematics, use diagnostic tools, and navigate CRM/ERP systems
- Excellent communication, time management, and analytical thinking
- Valid driver's licence and eligibility to work in Australia
- Willingness to travel domestically and internationally as required
- Physical ability to lift up to 20kg and work in PC2/PC3 labs and cleanrooms.
ABOUT i-PHARM CONSULTING
i-Pharm Consulting is a specialist recruitment company servicing the global Life Sciences industry. We provide both permanent and contract staffing solutions to a wide range of Pharmaceutical, Medical Device, Biotechnology, and Contract Research Organisations (CROs). Our areas of expertise include Clinical Research, Sales & Marketing, Engineering & Manufacturing, Medical Affairs, Regulatory Affairs, Pharmacovigilance, Quality Assurance, Supply Chain & Logistics, and Bioinformatics.
Visit us at www.i-
TO APPLY:
If you would like to discuss this vacancy further, please call Gemma on or email -
If this role is not suitable, Gemma is also available to discuss other possible positions or answer any general questions regarding your career and the current market.
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