Senior Account Manager, New Developments

Job Expectations

A fantastic opportunity has presented itself for a Senior Account Manager – New Developments (NSW & ACT), reporting to the Account Director, where you will join the New Developments NSW & ACT team.

A bit about your role

As a Senior Account Manager, you'll be responsible for managing a portfolio of key developer accounts while driving new business growth across NSW and ACT. This role is pivotal in delivering on our Developer Contracts Signed (DCS) targets and ensuring the successful delivery of customer-focused solutions.

You'll work across large, complex developer businesses and collaborate with internal teams including Customer, SEO, Build, Finance, and Enterprise Planning to align efforts and deliver on both New Developments and enterprise-wide objectives.

Key responsibilities include:

As part of this role, you will be responsible for managing and growing a portfolio of developer accounts, ensuring they are aligned with nbn's strategic business priorities. You will lead complex deal-making processes, applying a value-based selling approach to deliver mutually beneficial outcomes. A key focus will be driving first-time connections across strategic portfolios to unlock new opportunities and expand our reach. You will build and nurture strong relationships with both internal stakeholders and external partners to foster collaboration and long-term success. Additionally, you will represent nbn at industry events and forums, showcasing our leadership and commitment to innovation in the sector.

A bit about you

If this sounds like the role for you, you're likely to bring a strong foundation in business or marketing, supported by a Bachelor's degree in a related field. You'll have over five years of experience in sales or account management, with a proven track record of success. Your strengths will include confident pitching, effective objection handling, and a talent for closing deals. You'll be experienced in value-based selling and strategic account planning, with the ability to think analytically and solve problems creatively. Strong stakeholder engagement skills will be essential, as will your ability to build trusted relationships across diverse teams and clients.

Life at nbn

To be part of nbn is to be part of something bigger. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network—a network made for more.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via ) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity. Applications for this role will close at midnight on 9th of November 2025.

Worker Type

Permanent

Time Type

Full time