Service Coordinator – Remote Australia Employment Services – Katherine

AKG is now a Certified Great Place to Work 2024/2025.

Nyirrunggulung Rise, located in the Northern Territory of Australia, is a joint venture creating job opportunities, providing training, and supporting social infrastructure.

Nyirrunggulung Rise was awarded the Remote Australia Employment Services (RAES) program and will deliver services within our current location.

Opportunities available in Katherine and Timber Creek.

A day in the life of a Service Coordinator can include:

• Conduct comprehensive initial and ongoing assessments of participant skills, education, vocational interests, job readiness, and personal circumstances
• Co-design individualised job plans and regularly review and update to reflect changes in participant circumstances, community priorities, and labour market opportunities
• Provide culturally appropriate and holistic support to participants
• Assist participants to access allied health, housing, financial, disability, and other wraparound services
• Support participants to engage in training, employment placements, and community projects
• Build strong relationships with local employers
• Work with employers to support culturally safe workplaces that encourage retention of Aboriginal and Torres Strait Islander employees
• Collaborate with Community Advisory Boards (CABs), community organisations, and other stakeholders to ensure service delivery reflects local priorities and aspirations
• Contribute to the design and delivery of community projects that support workforce participation and skill development

Skills and Experience

• Demonstrated experience in case management, employment services, or community development
• Knowledge of the Remote Australia Employment Services (RAES) program
• Strong understanding of referral pathways and the ability to connect participants with allied health, community, and specialist services
• Proven ability to work effectively and respectfully with Aboriginal and Torres Strait Islander peoples, families, and communities, with an understanding of culturally safe service delivery
• High-level organisational, administrative, and data management skills
• Competence in using employment services systems (such as ESS Web or equivalent), with the ability to quickly learn and adapt to IT and reporting requirements

Being a part of the Nyirrunggulung Rise team, you will be provided with a wide range of benefits including:

• Personal and professional development opportunities
• Birthday leave and diversity leave
• Frequent training and support to excel in the role
• Free Employee Assistance Program
• Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)

To be considered you must…

• Have full working rights in Australia
• Have a current driver's licence and a comprehensively insured vehicle
• Complete an Australia History Criminal Check
• Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
• Ability to work Monday to Friday – 8:30am to 5:00pm

Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.

About AKG:

AKG is an innovative employment services, community, health and education provider, underpinned by a unique partnership model.

Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.

We are proud of our 30-year heritage and our achievements. So far, we have helped more than 1 million people to learn, find employment and discover new career opportunities.

At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email 

If this role speaks to you and you want to be a part of a high performing and collaborative team as well as the ability to build an amazing career with an organisation that fosters genuine growth and development, please apply today.