Digital Dev Ops Manager

Sydney CBD

• Cloud Computing: Deep understanding of major cloud platforms like AWS
• Python/Bash/PowerShell for repetitive tasks & manage infrastructure as code.
• Permanent Role| Hybrid working | salary $ 175,893 package (negotiable)

About the Role

The Digital DevOps Manager is a senior role reporting into the Head of Digital Technology. The role will be responsible for driving operational excellence by implementing strategies for continuous delivery and integration. The Digital DevOps Manager will build and maintain systems and processes that will monitor all aspects relating to the health of digital products (experiences, platforms, systems. etc.). The role will also establish best practice tools and processes to effectively manage major and minor incidents impacting digital products.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare's Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It's an exciting time at icare where no two days are the same; as a Digital DevOps Manager you will:

• Lead and manage a team of dev ops engineers, incident manager and contingent workforce
• Lead formation of a digital devops strategy aimed at establishing best in class dev ops infrastructure, processes and skills at icare.
• Drive operational excellence by implementing strategies for continuous delivery and integration.
• Build strong relationships with the development teams to understand the code, its dependencies and the infrastructure.
• Build and maintain systems that will monitor all aspects of the application and the infrastructure.
• Work with the wider team with the deployment of strategy and capacity planning across development, quality assurance, staging and production environments.
• Work with the development team to deploy and manage tools that support SDLC automation, configuration management and release management.
• Encourage shared vision while building and maintaining strong cross-functional relationships/ alignment with partners across the business.
• Identify manual processes and inefficiencies to drive improvement through automation.
• Provide training and support to software engineering team.
• Establish best practices to manage incidents (major and minor) impacting digital products (including experiences, platforms, systems and integrations)
• Support Digital Incident Management Lead to enhance processes and capabilities required to operate a fit for purpose incident management process for digital including during and post incident activities.

Skills & Experience

• 8+ years' experience in a similar role.
• Cloud Computing: Deep understanding of major cloud platforms like AWS. This involves knowledge of services for computing, storage, networking, and security.
• Automation and Scripting: Proficiency in scripting languages such as Python, Bash, or PowerShell to automate repetitive tasks and manage infrastructure as code.
• Security (DevSecOps): A strong focus on integrating security practices throughout the entire software development lifecycle (SDLC), ensuring that security is a shared responsibility.
• Containerisation and Orchestration: Expertise in using Docker for containerising applications and Kubernetes for managing and scaling containerized workloads.
• CI/CD (Continuous Integration/Continuous Delivery): Hands-on experience with CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions to automate the build, test, and deployment processes.
• Monitoring and Logging: Knowledge of monitoring tools like Dynatrace or and logging platforms such as Splunk to ensure system health and performance.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people's development so the people of NSW can thrive.

About the Company

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW's agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera House. icare continues to refine and transform how we deliver services to improve experiences for those we serve.

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.