Detention Service Officer
7 days ago
Looking for a career where you can genuinely make a difference? If you're someone who thrives in a supportive team environment, this could be the opportunity you've been waiting for.
We are currently recruiting motivated people to join our Detention Service Officer team in Northam at the Yongah Hill Immigration Detention Centre.
About the role
Detention Service Officers play a key part in ensuring a safe, respectful, and stable environment for individuals in our care. You'll be the person they interact with daily, helping maintain their wellbeing, guiding them through routine processes, and ensuring security standards are upheld at all times. No two days are the same - the work is varied, challenging, and rewarding.
What We Offer
Paid Training Program: Spend 7 weeks in Northam completing full-time, paid training that equips you with everything you need to step confidently into the role.
Nationally Recognised Qualification: Receive a fully funded Certificate III in Immigration Detention Operations giving you valuable qualifications for your future.
Wage Progression: Earn $31.96 per hour during training, rising to $34.81 plus penalties once you're operational.
Role responsibilities
Foster a safe and respectful environment by engaging directly with detainees and reporting any concerns about abuse, impropriety, or health and wellbeing.
Ensure the centre operates smoothly, rotating across posts and assisting in high-priority areas to support staff and detainee safety.
Conduct screening and monitoring, including searches, security checks, and use of CCTV and alarm systems.
Respond to emergencies, follow critical incident protocols, and document all incidents and interactions in alignment with the Case Management Framework.
Perform headcounts, conduct welfare checks, and complete daily reports with accuracy and professionalism.
Who we're looking for
No experience? No worries. Whether you're starting fresh or shifting careers, if you have the integrity and drive to support others, you'll find your place here. To be successful you will:
Be available to complete a 7-week full-time training program in Northam.
Have strong interpersonal and written communication skills
Possess teamwork skills and a collaborative mindset
Have the ability to complete all required pre-employment checks including an Australian Federal Police Check and Medical including a functional assessment and drug & alcohol screening
Carry out a variety of physical task such as push-ups, sprints and squats etc
Prove COVID vaccination (min. two vaccination)
Hold a Working with Children Check or be willing to obtain
Have availability to work on a 24/7 rotating roster including weekends and public holidays
About Us
Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.
We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.
Start a Career with Purpose
If you're ready for a role that offers stability, personal growth, and the satisfaction of making a positive impact, we'd love to hear from you. Take the first step toward becoming a Detention Service Officer and click apply now today.
For queries about the role please email
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