Carer Consultant

11 hours ago

Dandenong, Victoria, Australia Monash Health Full time $60,000 - $80,000 per year

Monash Health is a great place to work

Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people's homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos:

About our Lived & Living Experience Workforce at Monash Health

Monash Health is one of the largest Lived and Living Experience Workforce employers in Victoria, encompassing both Consultants and Peer Workers. Our Peer Workforce, which includes both Consumer and Family/Carer Peer Workers, is integral to several of our inpatient units, community teams, emergency departments, and drug and alcohol services. We are dedicated to fostering a safe and supportive workplace, reinforced by strong professional leadership, reflective supervision, and opportunities for connection through co-reflection, employee forums, and ongoing professional development.

About the Role

Family/Carer Consultants provide specialist family/carer lived experience perspective into the Mental Health Program service planning, service delivery and evaluation. Family/Carer Consultants work alongside clinicians and service leads to maximise family/carer engagement and participation in treatment through improved service design, policy development, staff training, and in response to family/carer experience outcomes. Family/Carer Consultants also contribute their knowledge and experience to effect systemic policy change within the Mental Health Program.

The position is based in Dandenong and is required to work across other sites.

About You

As a designated Family/carer lived or living experience role, you will have a declared personal experience of supporting someone living with mental illness, and experience of the mental health system.

You possess a deep understanding of mental health challenges through your own lived experience as a family/carer and are passionate about supporting others. You have a genuine commitment to enhancing the lives of individuals with mental health difficulties and their careers. With a strong focus on inclusion, diversity, and person-centred care, you bring excellent communication and interpersonal skills to your work. Your enthusiasm, compassion, and ability to collaborate effectively with a range of internal and external stakeholders. You are driven to pursue a meaningful and purposeful career, with a desire to grow as a lived experience health professional. As an experienced lived experience worker, you are dedicated to contributing to system change in mental health services.

What You Need

As a Family/carer Consultant you will demonstrate the following key skills, experience and knowledge (see attached Position Description for a complete list of requirements):

  • Lived experience as a family member or carer of someone who has accessed mental health services

  • Understanding of the public mental health system

  • Experience (e.g. at least 12 months) in a family/carer lived experience role (e.g. peer worker, consultant, or equivalent)

  • Ability to articulate and share your own lived experience with intent and purpose

  • Ability to work with family members, carers and health professionals to contribute to and advance systemic policy change within the mental health system

  • Advanced verbal and written communication skills to support improved service planning, service delivery and evaluation

  • An understanding of the diversity of the cultural and linguistically diverse backgrounds of our community, and the impact this has on consumers mental state and experience of mental health services

  • Up to date knowledge of the Mental Health & Wellbeing Act 2022, the Carer Recognition Act 2012, and relevant Chief Psychiatrist Guidelines

  • Knowledge of recovery oriented practice, family and carer inclusive practice, and supported decision making

What the Lived & Living Experience Workforce at Monash Health offers:

  • Comprehensive orientation and induction program.

  • Up to 2 hours reflective supervision per month (pro-rata for part time), plus group co-reflection spaces.

  • Support and mentoring from Senior Consultants

  • Higher Education Recognition Allowance

  • Funded Lived & Living Experience professional development and training opportunities

  • Quarterly Lived & Living Experience Workforce forums

Monash Health employees enjoy a range of benefits including:

  • Salary packaging options that increase your take-home pay.

  • Comprehensive Health and Wellbeing program.

  • Free flu vaccinations.

  • Private health insurance at discounted rates.

  • Health imaging services.

    • more

For a confidential discussion and to explore the opportunity further,please call Kirsty Rosie, Senior Family/Carer Consultant on , or Tom Pickup, Operations Manager on

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system.

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