Consumer Peer Work Team Leader

Monash Health is a great place to work

Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people's homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos:

Join our team as a LEW Level 4 - Peer Work Team Leader, on a Full Time Fixed Term basis until 24/04/2026, to lead our work Inpatient Peer Work Team

About Our Lived & Living Experience Workforce at Monash Health

Monash Health is one of the largest Lived and Living Experience Workforce employers in Victoria, encompassing both Consultants and Peer Workers. Our Peer Workforce, which includes both Consumer and Family/Carer Peer Workers, is integral to several of our inpatient units, community teams, emergency departments, and drug and alcohol services. We are dedicated to fostering a safe and supportive workplace, reinforced by strong professional leadership, reflective supervision, and opportunities for connection through co-reflection, employee forums, and ongoing professional development.

About the Lived Experience Leadership Team

Based in Dandenong, our Lived Experience Leadership Team consisits of Lived Experience Consultants and Peer Work Leads. The Peer Work Leads work together to support the embedding of our Peer Workers across the Emergency Departments, Inpatient Units, and Community Teams.

About the Role

The Inpatient Consumer Peer Work Team Leader will work alongside the Inpatient Family/Carer Peer Work team Leader and the Nurse Unit Managers to lead the Inpatient Peer Work Team. The role involves the recruitment and induction and ongoing operational leadership of team members, and supportig the professional development of the Peer Workforce.

About You

As a designated consumer lived experience role, you will have a declared personal experience of living with mental illness, and experience of the mental health system. You possess a deep understanding of mental health challenges through your own lived experience as a [consumer/family/carer] and are passionate about supporting others. You have a genuine commitment to enhancing the lives of individuals with mental health difficulties and their carers. With a strong focus on inclusion, diversity, and person-centred care, you bring excellent communication and interpersonal skills to your work. Your enthusiasm, compassion, and ability to collaborate effectively within a multidisciplinary team set you apart. You are driven to pursue a meaningful and purposeful career, with a desire to grow as a lived experience health professional. As an experienced peer worker, you are dedicated to fostering reflective practice in collaboration with others.

What You Need

As a Peer Work Team Leader you will demonstrate the following key skills, experience and knowledge (see attached Position Description for a complete list of requirements):

• Declared personal experience of living with mental illness, including experience as a mental health service user.

• Ability to use your own lived experience to inspire hope in belief and recovery.

• Knowledge of peer work principles and the ability to support others from a mutual perspective.

• Completion of Intentional Peer Support (IPS) training.

• Completion of, or working towards, Certificate IV in Mental Health Peer Work or similar qualification.

• Minimum of 3 years' experience working as a peer worker or equivalent role is desirable.

What the Lived & Living Experience Workforce at Monash Health offers:

• Comprehensive orientation and induction program.

• Up to 2 hours reflective supervision per month, plus group co-reflection spaces.

• Support and mentoring from Peer Work Leads.

• Higher Education Recognition Allowance.

• Funded Lived & Living Experience professional development and training opportunities.

• Quarterly Lived & Living Experience Workforce forums.

Monash Health employees enjoy a range of benefits including:

• Salary packaging options that increase your take-home pay.

• Comprehensive Health and Wellbeing program.

• Free flu vaccinations.

• Private health insurance at discounted rates.

• Health imaging services.

• • more

For a confidential discussion and to explore the opportunity further, please call Tom Pickup - Operations Manager on

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five iCare values. To learn more about our organisation visit

Respectfully, applications from recruitment agencies will not be accepted.

How to Apply

Applications are accepted via the Monash Health online eHub system.