House Supervisor

2 weeks ago

Bendigo, Victoria, Australia Hearth Support Services Full time

The House Supervisor is responsible for overseeing the daily operations and ensuring the delivery of high-quality support to individuals living with disabilities.

This role will involve supervising and mentoring a team of support workers, ensuring the safety and well-being of participants, and implementing person-centred active support practices.

The House Supervisor reports to a Hearth Support Services Relationship Manager, who oversees the ongoing management of the relationship between the participant and Hearth Support Services.

The role may involve:

  • Oversee the daily operations of the house, ensuring smooth delivery of services in accordance with organisational policies and regulatory requirements.
  • Manage shift schedules, ensuring appropriate staffing levels to meet the individual support needs of the participant.
  • Maintain a safe and clean-living environment, ensuring all safety and compliance standards are met.
  • Monitor and assess the well-being of participants, reporting any concerns to appropriate healthcare professionals, line manager and family members when required.
  • Ensure that each participant's individual support plan is implemented effectively, including personal care, health, and social needs.
  • Promote and facilitate independence, personal choice, and community participation for all participants.
  • Ensure that staff members follow policies, procedures, and best practices while delivering support services.
  • Act as a role model for staff in terms of professional conduct, and commitment to quality service delivery.

Requirements

Our ideal candidate will have:

  • Certificate IV in Disability or higher, or relevant experience in the disability sector. (Desirable)
  • Previous experience in supporting individuals with a disability (Essential)
  • Strong understanding of the disability and community services sector (Essential)
  • Transferable life/work skills, combined with a compassionate and supportive approach (Desirable)

Essential Criteria:

  • A genuine passion for the wellbeing and inclusion of people with disabilities.
  • Demonstrates strong commitment and responsibility while respecting Hearth's participants and their families
  • Employee Working with Children Check
  • Current First Aid and CPR certification
  • Valid Driver's License
  • NDIS Worker Screening Check
  • International Police Check (if applicable)
  • Must meet all visa requirements for employment in Australia.

Benefits

  • We pay above award rates
  • Career Progression Permanent employment opportunity with a set roster of work
  • Professional Development
  • A key part within a team of dedicated Support Workers
  • You'll support the same people at the same times each week
  • You'll have a dedicated Relationship Manager

If this sounds like you, we'd love to hear from you 

Please include a Cover Letter addressing the selection criteria when applying. 

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