Equipment Product Specialist

2 days ago

Mackay, Queensland, Australia Independent Living Specialists Full time $60,000 - $100,000 per year

Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.

Our clinical team, made up of over 75 Product Specialists and Assistive Technology Professionals (ATP's), are specialists in assistive technology and equipment prescription. Committed to delivering exceptional allied health services, we work alongside the wider allied health community, as well as the general public, hospitals, residential aged care facilities across Australia. In doing so, we champion comfort, dignity, independence and improved quality of life.

An exciting opportunity is now available for a talented Assistive Technology Professional/Equipment Product Specialist to join our growing clinical team in Mackay area.

Move your career forward with ILS

About The Role

As a member of our Complex Rehab team, you will use your product knowledge to deliver the best clinical outcomes for our clients. You will develop ongoing partnerships with clinicians to improve the social, physical and mental wellbeing of clients within the community. The position strikes a balance with managing a referral caseload, as well as undertaking new business development opportunities.

Your Responsibilities

  • Equipment trials and selling of ILS's core range of Assistive Technology Equipment
  • Provide expert advice and recommendations on Assistive Technology equipment solutions to clinicians, clients and their families
  • Develop and maintain relationships with allied health professionals and clients within the community by conducting clinical education and product in-service events.

Required Skills and Experience Compliance Checks

  • Experience within a relevant field
  • A degree in Occupational Therapy or Physiotherapy will be highly regarded
  • Demonstrated experience in providing education and support to health professionals, clients and their families
  • Excellent verbal and written communication skills
  • Exceptional organizational and time management skills
  • Demonstrated ability to develop and manage relationships with customers
  • Demonstrated ability to perform to KPI expectations and drive positive outcomes

Required Licences and Compliance Checks

  • A full Australian driver's license
  • Current National Criminal records check (or willingness to obtain)
  • Current Working with Children check (or willingness to obtain)
  • Current NDIS Worker Screening Check (or willingness to obtain)
  • Australian citizenship or Australian permanent residency
  • Vaccinations (flu and covid 19 including booster or medical exemption)

Your Rewards

  • Competitive salary package
  • Flexible working arrangements to suit your needs
  • Company Paid Parental Leave
  • Birthday leave day
  • Participation in the ILS Incentive Scheme
  • Company vehicle
  • Laptop and mobile phone
  • Professional, dynamic and supportive team environment
  • Ongoing individual mentoring and support from management
  • Access to workshops from speakers and thought leaders in the healthcare industry including those organised by the ILS Education group

To submit your application,click the 'apply' button. If you require further information, please contact the People and Culture Team at  

To view all ILS job opportunities, visit

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