Audio Visual Designer

2 weeks ago

Melbourne, Victoria, Australia Citadel Technology Full time $80,000 - $120,000 per year

Short Summary:

Reporting to the Head of Design, this role is responsible for gathering requirements (through customer engagement and site inspections), producing solution proposals and high-level budget estimates (based on existing system patterns) and the preparation of post-sale design documentation to enable effective installation and commissioning of the systems. Typically, post-sale design documentation includes scope of works, bills of material, schematics, plans & elevations, test plans and configurations documentation. This role has a large client focused function as you are required to communicate and coordinate with customers and clients regarding the product and ensuring your design fits with their specifications. You will also need to work very closely with other team members in the technology team including warehousing, procurement, administration, sales and project delivery staff.

Who are we:

Citadel Technology designs, builds, and manages cutting-edge communication and collaboration technologies. Our highly sought integration and managed services seamlessly connect audio, video and telecommunication hardware and software to deliver professional results with ease.

What's in it for you:

  • Flexible Working Environment: Work Hybrid.
  • Extra Leave: Parental / Volunteer / Pawrental / Birthday & the opportunity to purchase more.
  • Leadership & Development: LinkedIn learning / Future leaders program.
  • Employee Recognition: Annual celebrations / Peer recognition / CEO awards / Great tenure presents.
  • Wellbeing led: Community driven programs / Starlight partnership / EAP.
  • Most of all a supportive, inclusive, and diverse company.

What about the role:

  • Gathering customer requirements and producing solution proposals in line with client standards

  • Preparation of post-sale design documentation (standards based) to enable effective installation & commissioning of AV spaces. Including, but not limited to:

  • Scope of Works

  • bills of material
  • schematics, plans & elevations
  • test plans
  • configuration documentation
  • Communication and coordination with representatives from our clients' AV design departments (and end users).
  • Conducting site inspections and gathering customer requirements
  • Internal coordination with teams including warehousing, procurement, administration, sales and installation.

What experience or qualifications do I need:

  • 3+ years experience in similar positions
  • Relevant qualifications in Telecommunications, Electronics, Audio-Visual, IT and Networking or Multimedia (desirable)
  • Experience with drafting software, D-Tools & MS Office Suite
  • Certified in Crestron DMC-E and/or CTS-D
  • Technical writing experience preferred
  • Strong understanding of commercial AV products including but not limited to Crestron, Shure and Biamp

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