Sales and E-Commerce Officer

About Us

Early Childhood Australia (ECA) is the national peak body for early childhood in Australia. ECA is a not-for-profit organisation with a national membership, and our vision is 'every young child thriving and learning'. To achieve this vision, we champion the rights of all children from birth to the age of eight to thrive, learn and play at home, in the community, within early learning settings and through the early years of school. Our work builds the capacity of our society, including families and early childhood professionals, so that every child—regardless of location, household income or individual needs - can be nurtured to achieve their unique potential.

ECA acknowledges the unique place of Aboriginal and Torres Strait Islander peoples in our society, the past and current injustices and realities for them across Australia, and the enduring strength of their cultures and identities. We commit to being at the forefront of achieving a reconciled nation that values, respects and celebrates Aboriginal and Torres Strait Islander ways of knowing and being.

You can find out more about ECA on our website.

About the role

The Sales and E-Commerce Officer plays a key role in supporting ECA's financial sustainability by actively identifying and engaging in sales opportunities and managing the ECA Shop and driving revenue across the organisation's commercial offerings, including professional learning offerings, conference and event tickets, memberships, publications and other.

This role is responsible for the performance and accuracy of the ECA Shop (hosted on WooCommerce), including stock monitoring, product profitability, and regular review of the product mix. It involves proactive sales outreach to early learning services, schools, councils, and other relevant other organisations to convert interest into purchases, subscriptions, or long-term engagement.

The ideal candidate is commercially minded and confident working across data, systems, and customer relationships, with a strong understanding of sales and excellent communication skills.

About you

Whether you are seasoned in sales or eager to grow into the role, if you are driven by a desire to make a difference, we'd love to hear from you.

The successful candidate will thrive in a dynamic environment and seeking a challenging and rewarding role. You'll have experience in sales, account management, ecommerce, and/or stakeholder engagement and excellent interpersonal skills, with a proactive and consultative approach to customer service. You'll have a strong attention to detail and written and verbal communication skills as well as the ability to learn and manage digital systems.

But what really matters to us is your commitment to our mission, your attitude and your ability to connect with diverse stakeholders.

Join us in shaping the future of early childhood education and making every young child's potential a reality.

How to Apply

A copy of the Position Description is available on our Careers Page

Please apply through Seek, including your CV and a cover letter that addresses the selection criteria listed on the Position Description, as well as the following:

1. Your motivation for applying for the role.
2. Your relevant experience and qualifications that align with the key responsibilities and selection criteria detailed in the job description.
3. Examples of your success in sales, account management, ecommerce, and/or stakeholder engagement roles.
4. Your understanding of the early childhood education sector, if applicable, or your willingness and strategy to rapidly acquire this knowledge.

Early Childhood Australia is an equal opportunity employer and is committed to ensuring a safe environment for children and young people. We believe in the strength of an inclusive and diverse workforce. We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander Communities, Culturally and Linguistically Diverse, the LGBTIQ+ community and those with lived experience of disability are strongly encouraged to apply.

The life experiences of our employees helps us build strong relationships within our organisation and our clients and enables us to deliver services that benefit all members of our community.

Applicants must be located in and have a genuine right to work in Australia.