Medical Receptionist

2 weeks ago

Mornington Peninsula, Australia Neela Janakiramanan Full time $60,000 - $80,000 per year

Are you a caring, motivated and organised individual looking for an opportunity to join a thriving surgical practice?

We are currently seeking a friendly Medical Receptionist to join our team on a part-time basis (2 days a week). Additional ability to cover leave and sick leave is preferable.

Our practice

We are an established single-surgeon practice moving to a new location. Well respected in the Mornington Peninsula, the practice offers reconstructive plastic surgery and complex hand and wrist surgery with co-located allied health services. Be part of a friendly and dynamic team committed to providing high quality care to our patients, and kindness, flexibility, and professional development to staff.

Responsibilities include

  • Welcoming patients to the clinic and registering new patients
  • Answering telephone enquiries and working with the surgeon to triage and appropriately book referrals
  • Scheduling new patient appointments, review appointments, surgical procedures and post-operative appointments
  • Creating and maintaining accurate medical records including obtaining and linking referrals, test results and diagnostic reports and other information with a high level of accuracy
  • Generating patient accounts
  • Preparing for consulting clinics including obtaining referrals and test results
  • Distributing correspondence
  • Communication with other clinics and health care providers to facilitate patient care

Essential skills and experience

  • Commitment to providing high quality patient focussed care with emphasis on communication and empathy
  • Kindness and professionalism towards immediate colleagues and all members of the broader team involved in any patient's care
  • Excellent time management skills including the ability to multi-task and follow through on tasks
  • Previous experience using Medical Practice Software (Genie desirable)

Benefits

This is a medical practice that believes in high quality ethical care, kindness, flexibility, and fair remuneration. We can offer

  • Competitive salary commensurate with experience
  • Option for bonuses with practice efficiency
  • Opportunity to work in a dynamic and collaborative team environment
  • Ongoing opportunities for professional development and growth

Please apply through Seek with a cover letter and resume. Only successful candidates will be contacted. Thank you for your interest in this position.

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