Part / Full Time Permanent Shift Team Leader - Terminal

Join an award-winning tourism and transport company

Training and Development opportunities provided

SeaLink is looking for bright and energetic individuals who have a strong work ethic and an enthusiastic attitude to join their team

Do you have experience in hospitality and customer service

and are ready for an exciting new opportunity?

We might have the perfect role for you

About the role

We are seeking a dedicated and motivated Part/Full Time Permanent Shift Team Leader – Sales Consultant to join our terminal sales team. This role combines sales excellence with leadership responsibility, supervising and supporting team members to deliver outstanding service. If you have proven experience in sales and team leadership, we invite you to apply online today.

About You

• Proven ability to lead, supervise, and support a team of Sales Consultants, Carpark Attendants, and Cleaners as a Shift Team Leader
• Ability to work autonomously while also guiding and motivating team members
• Physically fit and capable of handling the demands of a dynamic terminal environment
• Exceptional commitment to delivering outstanding customer service
• Reliable, enthusiastic, and equipped with strong communication skills
• Excellent interpersonal skills with the ability to build positive working relationships
• Able to perform effectively under pressure in a fast-paced environment
• Strong work ethic and a positive "Can Do" attitude
• Well presented at all times with a professional approach
• Advanced computer literacy, including proficiency in Microsoft Office
• Effective planning and organizational skills
• Excellent verbal and written communication skills
• Proactive attitude with a willingness to learn and develop
• Availability to work across a 7-day rotating roster between 6:00 AM and 6:15 PM

These attributes will be complimented by experience andskills in the following areas:

• Leadership experience in guiding and supporting teams to achieve goals
• Senior First Aid and Resuscitation Qualifications
• Cash handling experience
• Proven track record of excellent customer service
• Strong verbal communication skills
• Accurate time management
• Strong problem-solving/ conflict management skills
• Qualification in Telecommunications - Desirable
• Qualification in Travel and Tourism - Desirable
• Sales and customer service experience - Essential
• Experience in working in a fast-paced team to reach goals - Essential
• Experience in the Tourism Industry - Desirable
• Experience in the Transport Industry – Desirable

How to Apply

ClickAPPLYnow and attach your cover letter and resume, addressing the success factors required for this position and explaining why you are the ideal candidate for the role.

Applications close by 5 pm on Wednesday, 8 October 2025.

If this sounds like your dream job, we encourage you to apply

About Us

SeaLink Marine & Tourism is one of Australia's largest marine and tourism businesses

with operations across six states and territories, connecting our customers to many of Australia's most beautiful island destinations and brilliant experiences.

With globally recognized brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism is part of the Kelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organization, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.