HR Business Partner

At Smartways, we're more than a logistics company – we're in the business of saving lives. We specialise in time-critical, complex healthcare logistics across Australasia. Behind every life-saving delivery is a team of passionate professionals – and behind every high-performing team is an HR Business Partner who ensures our people thrive.

Now, we're looking for an HR Business Partner to become the trusted advisor to our business leaders, aligning people strategies with our mission to save lives. This is your opportunity to be the strategic link between our organisational goals and our people, ensuring we build engaged, high-performing teams that deliver excellence for hospitals and patients across Australasia.

ABOUT SMARTWAYS

At Smartways, we specialise in time-critical, complex logistics for the Australasian healthcare community. Our mission is to lift patient outcomes and save lives across medical devices, life sciences, pharmaceuticals, and clinical trials.

We are driven by a passion for excellence, constantly innovating services ranging from emergency patient-on-table deliveries to scheduled, temperature-controlled global shipments. As Australasia's first 100% carbon-neutral healthcare logistics company, we measure our success not just by business outcomes, but by the positive impact we make in healthcare every day.

PURPOSE OF THE ROLE

The HR Business Partner is the strategic link between our organisational goals and our people. You will partner with business leaders to translate their objectives into effective people strategies, ensuring we build the capability and culture needed to save lives.

Working closely with managers, employees, and stakeholders, you will drive workforce planning, talent management, and employee engagement initiatives that directly support our mission-critical operations.

KEY RESPONSIBILITIES

• Partner strategically with business leaders to align people strategies with organisational objectives
• Drive workforce planning and organisational design initiatives to build capability and agility
• Guide managers through performance management processes, succession planning, and leadership development
• Champion a positive workplace culture aligned to Smartways' values and mission
• Provide expert advice on employee relations, conflict resolution, and compliance matters
• Support talent management initiatives including career pathways and skills development
• Lead HR projects in areas such as culture, engagement surveys, and organisational development
• Ensure compliance with employment legislation, company policies, and industrial agreements
• Partner with Learning & Development to implement targeted capability-building initiatives

WHAT WE'RE LOOKING FOR

• Tertiary qualification in Human Resources, Business Administration, or related field
• Proven HR Generalist or business partnering experience in a fast-paced environment
• Demonstrated understanding of employment legislation and HR best practices
• Excellent communication and relationship-building skills across all organisational levels
• Experience with HRIS systems and data-driven decision making
• Ability to manage multiple priorities in a fast-paced, mission-critical environment
• High level of discretion and professionalism when handling sensitive information
• People-centric mindset with alignment to our values

WHY JOIN SMARTWAYS?

• Make a tangible difference every day – your people strategies directly support life-saving healthcare logistics
• Partner with passionate leaders who are committed to operational excellence and positive impact
• Work closely with the Executive team and take part in the decisions that affect people & company
• High growth company that makes quick decisions
• Enjoy Birthday Leave – a paid day off to celebrate your special day
• Be part of Australasia's first carbon-neutral healthcare logistics company
• Drive meaningful change in a high-growth, mission-driven organisation
• Convenient Macquarie Park location with free parking and close to public transport

At Smartways, your role is more than just HR – it's ensuring our people have everything they need to deliver life-saving logistics excellence, every single time. Join us and be the strategic partner who helps build teams that save lives.