Lead Business Architect

Job ID: 22757 

Our team delivers the Pega vision: building high-quality, outcome-driven applications that evolve with business needs. As a key member of Pega Consulting, you'll work with driven project teams delivering innovative solutions that create real business impact.

As a Business Architect and Solution Designer, you'll structure business processes and information architecture for major organizations, driving them from current state to desired future state while collaborating with subject matter experts.

Working with dynamic project teams, you'll align strategic objectives with business and IT initiatives. Your expertise in consulting, communication, and business process design will be essential as you engage with executive stakeholders and technical teams.

Explore what makes this opportunity unique:

• Pega GenAI Blueprint – Learn how our generative AI-supported tool accelerates application design and closes the gap between business and IT
• Pega Academy Business Architect Path – Discover the learning and development opportunities available to grow your career at Pega
• Accelerating Application Building with Pega GenAI Blueprint – See how we're using GenAI to transform the delivery experience
• Pega Platform – Understand the enterprise-grade low-code platform powering digital transformation

• Modern delivery model – Short-term, high-energy transformation programs

• Solution Designer approach – Combines business architecture with modern delivery practices

• GenAI and Blueprint utilization – Hands-on with Pega tools like Blueprint and App Studio in live client workshops

• Strategic consulting focus – Value delivery, consulting, and influence rather than configuration-heavy work

• Variety and movement – Move between clients and engagements

• Partner with clients, Pega partners, and technical teams to develop high-quality deliverables across all project phases

• Leverage your industry experience to influence client direction toward best practices. Public Sector, State or Federal Government experience is useful

• Lead discovery workshops and requirements gathering sessions with business stakeholders

• Teach and drive Pega's methodology among clients, partners, and teammates

• Run hands-on Pega tools like Blueprint and App Studio in live client workshops, demonstrating deep application understanding

• Strong consulting background is paramount

• Exceptional communication and stakeholder management skills

• Growth mindset – Think differently and embrace innovation

• Experience with similar CRM, BPM platforms

Location: Sydney or Melbourne - commutable distance Hybrid Client Sites/office/home  

Work right – Citizenship of Australia Required

Travel: Ability to travel approximately 25% required. Role location may change in line with client requirements

• Multiple years of progressive experience in analysis, requirements gathering, design, and development of enterprise application systems

• Experience in consulting roles with a track record of successful client engagements (essential)

• Strong experience in journey mapping, data modelling, and building future state workflows aligned to business needs

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Full family medical and Life

Location: Sydney or Melbourne

Work right – Citizenship of Australia Required

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AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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