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Fleet Service Manager

2 weeks ago

Truganina, Victoria, Australia Bridgestone Corporation Full time $90,000 - $120,000 per year

Our People Commitment

At Bridgestone, we know what matters to our people. That's why our focus is on creating the conditions for our teammates to feel safe and happy at work.

We're passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.

We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand.

You'll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of 'Serving Society with Superior Quality'.

We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:

  • Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.
  • Discounts on Bridgestone tyres and servicing for you, your family and friends
  • Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.
  • Annual paid volunteer leave to give back to a cause that matters to you – now that's rewarding.

Your Growth, Our Future.

About the role

As Fleet Service Manager, you'll lead a high-performing team delivering exceptional fleet services to Bridgestone's commercial customers. Your focus will be on driving operational excellence, ensuring safety standards are met, and achieving productivity and efficiency targets. This is a hands-on leadership role where your expertise and commitment to best practice will directly impact customer satisfaction and team success.

Responsibilities include:

  • Team Leadership: Lead, coach, and support the fleet service team to deliver high-quality service outcomes while fostering a culture of safety, accountability, and continuous improvement.
  • Service Delivery: Ensure the efficient and effective provision of fleet services to commercial customers, maintaining high standards of customer satisfaction and operational excellence.
  • Customer Engagement: Build strong relationships with commercial clients, understanding their needs and ensuring service delivery aligns with expectations and contractual obligations.
  • Operational Performance: Ensure financial targets are understood and achieved. Monitor and manage productivity, efficiency and safety targets, identifying opportunities for improvement and implementing best practice solutions.
  • Compliance & Safety: Uphold and enforce all safety protocols, workplace standards, and regulatory requirements to ensure a safe working environment for all team members.
  • Reporting & Analysis: Track key performance indicators, prepare reports, and provide insights to support strategic decision-making and continuous service improvement.

About you

You thrive in a fast-paced, people-focused environment and bring a proactive mindset, strong communication skills, and a genuine passion for making a difference.

You also bring to the role:

  • Fleet, store or workshop management experience.
  • A solid knowledge of tyres and/or the automotive industry
  • Confidence in communication and relationship building
  • A strategic approach to problem-solving
  • Proven experience in leading, developing, and training staff
  • Computer and keyboard skills
  • Excellent time management and organisational abilities
  • Adaptability, curiosity, and a willingness to learn
  • A team-oriented attitude and a commitment to positive workplace culture
  • A current driver's licence

About Us

We are proud to be a leader in tyre and mobility solutions, offering premium products and services that keep individuals, businesses, and industries moving. We meet the needs of customers wherever they are, with operations spanning company-owned stores, franchise partners, and mobile servicing solutions, with a team of more than 2000 passionate individuals across Australia and New Zealand.