Customer Service Representative

2 weeks ago

Lyndhurst, Victoria, Australia BlueScope Full time

Job Description

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lyndhurst team as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

Our customer centric team at Lysaght has a passion for service and team interaction, they represent the face of the business and always have the customer at the heart of everything they do. In this role, you will bring your experience and willingness to learn in order to support the team. You will interact and manage internal and external customer enquiries and relationships; either in person, through phone calls or through emails. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time.

This is a Monday to Friday role, working a 38-hour week.

No prior steel industry experience is necessary. We welcome candidates from diverse backgrounds who are passionate about delivering exceptional customer service.

What Will You Do?

This position offers diversity and opportunity for an enthusiastic team player who enjoys the full spectrum of a busy workplace. Alongside general sales and customer service responsibilities, your duties will include:

  • interacting with our customers via phone and email managing quotes and queries
  • following up on quotations and inquiries converting these into sales opportunities
  • collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
  • continuously look at new ways of improving the customer experience and consistently improving the total value proposition
  • provide internal support and regular feedback to relevant sales teams regarding customer and competitor information

More About You

As a highly motivated individual thriving in a team environment, you'll bring:

  • excellent communication, negotiation and interpersonal skills
  • a strong customer focus with the ability to resolve issues effectively and efficiently
  • the ability to pick up new and custom IT systems quickly
  • a proactive approach in building constructive and effective relationships
  • a high attention to detail and ability to complete multiple tasks simultaneously
  • a commitment to your own safety and well-being while caring for others.

What's in it For You

  • Ongoing training and career development opportunities
  • Employee benefits with discounts on health and wellbeing products and services
  • Team lunches
  • Team building activities
  • Employee Assistance Program

If you are a self-motivated individual with a passion for delivering exceptional customer service, we would like to hear from you. Join our team and immerse yourself in an engaging, dynamic work environment.

Come and discover us at

Together we can make a world of difference.

Applications close Tuesday 28th October 2025

  • store manager

    1 day ago

    Lyndhurst, Victoria, Australia SCHNITZ MARRIOTT WATERS Full time $100,000 - $120,000 per year

    About the role This is an exciting full-time opportunity for an experienced Store Manager to join the team at SCHNITZ MARRIOTT WATERS' in Lyndhurst, VIC. As the Store Manager, you will be responsible for overseeing all aspects of the store's operations, ensuring exceptional customer service and maintaining high standards of efficiency and profitability.What...

  • Sales & Marketing Manager VIC/TAS

    2 weeks ago

    Lyndhurst, Victoria, Australia BlueScope Full time $120,000 - $180,000 per year

    Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Project Execution Manager

    3 days ago

    Lyndhurst, Victoria, Australia BlueScope Full time $90,000 - $120,000 per year

    Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service Representative

    1 week ago

    Lyndhurst, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service, Administration and Export Support

    1 week ago

    Lyndhurst, Australia Prezise Consulting Group Full time

    Our client, a global company and leading supplier in the food and beverage, cosmetics and pharmaceutical industries is currently seeking an experienced **Customer Service** person with strong **administrative** skills. We are seeking someone with outstanding customer service, excellent admin skills and a desire to be trained in Export support. **Day shift...

  • School Welfare/counsellor Role

    1 week ago

    Lyndhurst, Australia onPsych Full time

    **Position description** Please note this is a **Specialist School role** The roles and responsibilities are: - Work as a member of the school's wellbeing team in the delivery of student wellbeing services - providing support in areas such as student attendance, engagement and mental health - providing students with support and/or appropriate referrals in...

  • Car Detailer

    7 days ago

    Lyndhurst, Australia Jim's Cleaning Full time

    **Job Summary**: A mobile detailer is responsible for performing thorough cleaning, restoration, and maintenance of vehicles at the customer's location. This role requires attention to detail, a strong work ethic, and excellent customer service skills. **Training is provided** to ensure proficiency in various detailing techniques and the use of specialized

  • Barista/all Rounder

    1 week ago

    Lyndhurst, Australia Singh Family Enterprises Pty Ltd Full time

    Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume. Responsibilities for barista - Actively participate in all health and safety procedures for Pronto and the entire hotel - Make and serve specialty coffee and tea beverages - Speak and interact with both new...

  • Supply Chain Coordinator

    5 days ago

    Lyndhurst, Australia Vestas Full time

    **Service APAC > Service Operations APAC > Supply Chain** This role conducts supply chain operations for wind farms across Australia & New Zealand reporting to the Supply Chain Manager ANZ region. You will coordinate with Service planners, Site Managers, Procurement, S&OP, Warehousing and Transportation teams to provide best in class service to customers....

  • Account Manager Home Improvements

    2 weeks ago

    Lyndhurst, Australia BlueScope Full time

    BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come and discover the...

  • Retail Manager

    2 weeks ago

    Lyndhurst, Australia Kogan People Solutions Full time $75,000 - $85,000 per year

    Retail Manager – Lyndhurst VICKogan People Solutions, recruiters, are working with a franchisee of a fast-food store to recruit their new star Retail Manager, who will be at the heart of retail operations and responsible for managing the store.Interested in a career in food retail sales?Passionate about customer service?Looking to work in a leading...

  • Hc Driver

    1 week ago

    Lyndhurst, Australia Linfox Full time

    Job no: 760602 Work type: Full time **Location**: Lyndhurst - VIC - Australia Applications close: 15 Aug 2025 11:55 PM AUS Eastern Standard Time Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail,...

  • Barista

    7 days ago

    Lyndhurst, Australia Crocs Playcentre Full time

    ALL IN A DAYS PLAY! We’re seeking casual and part-time café all-rounders to join the team at Croc’s Playcentre Lyndhurst where the fun never stops! Our busy playcentre and Muffin Break Café is on the lookout for enthusiastic and FUN new team members. Experience in coffee making, food preparation and counter service is advantageous and full training...