Broker Support

1 week ago

Sydney, New South Wales, Australia Titan Capital Full time $80,000 - $120,000 per year

About Us

AtTitan Capital, we're a non-bank lender providing competitive mortgage-backed loan products to the Australian market. Our focus is on helping customers with their lending needs by providing unparalleled service and thinking outside-of-the-box to find tailored solutions specific to their requirements. We are an energetic and innovative team, but serious about what we do.

About the Role

We are seeking a motivated and detail-oriented Broker Support to join our dynamic financial services team. In this role, you will assist brokers through the loan application process, ensuring all documentation is accurately completed and submitted in a timely manner. You will also be responsible for evaluating loan applications, assessing creditworthiness, and providing excellent customer service throughout the loan approval process.

Some of the key responsibilities include:

  • Assist BDMs with broker enquiries
  • Assist broker with loan applications, ensuring all necessary information is gathered and accurately documented
  • Conduct/instruct preliminary credit checks and assist in the assessment of applicants against internal lending criteria
  • Collate and verify supporting documentation prior to submission to the credit team
  • Provide exceptional customer service by answering inquiries and resolving issues promptly
  • Track and manage loan application status and follow up with clients as needed
  • Work closely with sales and credit teams to manage credit risk and resolve credit-related issues
  • Liaising with settlements and legal teams to ensure broker and BDM are consistently aware of progression of application post credit-approval stage until settlement

Why Join Us?

Our people are our focus, and we do everything in our power to look after and nurture our team by providing opportunities for them to learn and grow in their career.

We value your contribution to our team and will:

  • Provide you with 1:1 training, learning programs and mentoring to help you succeed in your role
  • Keep your skills current with continuous professional development including industry updates and knowledge
  • Help build a strong foundation, as well as encouraging you to develop and apply your talents to outperform industry peers, accelerating your career progression

About You

As our newest team member we'd prefer:

  • Background in Finance or a related field
  • Ideally have experience in credit analysis or a related role
  • Strong analytical and problem-solving skills
  • Native English Speaker, excellent communication skills, both written and verbal
  • Ability to handle sensitive information with integrity and confidentiality
  • Attention to detail with a focused approach and driven work ethic
  • Punctuality and reliability are essential; candidates must demonstrate a strong commitment to being on time and ready to work
  • Strong ownership on the assigned transactions and relationships
  • Continually maintain exceptional levels of support and service delivery

How To Apply

If you feel that you'd be a valuable addition to the team, please apply via SEEK.Attach a brief cover letter along with your up-to-date resume outlining your suitability for the role.

We look forward to welcoming you

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