Medical Mental Health Practice Receptionist

2 weeks ago

Fairfield, Australia Camden South Family Doctors Full time $45,000 - $60,000 per year

We are looking for a "serious person" wanting to work in a busy and expanding Medical Mental Health Practice, and who is flexible, and able to work a full time (4 day) reception roll, between various days from Monday to Saturday, starting from 8.00am to 6pm. Please do not apply, if you are not able to work these hours, or are not comfortable to work in a busy working environment, or if you are not comfortable using computers.

Do you enjoy being part of a team and learning new things?

Omega Healthcare is seeking for a full time Medical Mental Health Practice receptionist. Our support staff make sure the wheels keep turning in our "very" busy clinic. This position ideally would best suit a reliable fast learner, who likes working in a very busy environment and is a team player, who easily likes working with other people but can also work on their own and is good with time management, for staying on top on all the routine daily activities. Also, if you are someone who has also experience with mixed private and Medicare billings, set in a General Medical Practice, or Medical Health Clinic, would be an advantage. There is a lot to know in this role, so we are looking for the right person who doesn't shy away from a challenge.

Required skills:

  • Be the face of our company - meeting and greeting patients

  • Provide exceptional customer service

  • Data entry requiring accuracy & proficiency using medical software

  • Experience in a very fast paced GP practice or similar role

  • Computer literate with medium to fast typing speed and accuracy

Required qualities:

  • High level of organisation and clerical acumen

  • Dedicated work ethic with a "can do" attitude

  • Ability to multi-task, prioritise, and problem solve

  • Ability to work autonomously as well as in a team

Tasks will include but are not limited to:

  • Billing, online claiming, outstanding account recovery and adjustments

  • Booking for Psychiatrist, Psychologist, Allied Health or other clinical appointments

  • Liaising with patients, staff, doctors and external providers

  • Occasional spot cleaning duties and to maintain consumables

  • Manage "phone calls", patient bookings and general enquiries

  • Working with many different computer software applications

  • Ad hoc administrative duties

About You

  • Medical administration experience

  • Strong computer skills & experience with Word, Excel, DC Adobe, Halaxy and Best Practice.

  • Pleasant friendly telephone manner & warm nature

  • Professionally presented

  • Motivated, conscientious with a can do attitude

  • Excellent communication skills both written and oral

  • Ability to work in a fast-paced environment

  • Strong organisational and time management skills

  • Ability to work independently and as part of a team

  • Ability to follow procedures and continuously learn new things

Shifts will be for a 4 day week at 9.5hr days (8.00am to 6pm), for a 38 hours week. Ability to work an additional day, while other staff members are on leave, or to cover for working on a Saturday, is essentials. Working with others, or on your own productivity, having good time management skills and always willing to learn new things, will be "absolutely key" to succeeding in this role.

If you feel you have what we are looking for, please send your cover letter and resume to ****

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