Medical Receptionist

6 days ago

Fairfield, Australia WMR Associates Full time

An exciting opportunity is currently available for a Medical Receptionist to be based at our clinic in Fairfield.

With full training and ongoing support provided you will have the opportunity to make a real difference and be part of a business going through transformation.

You will need to work well within a team and able to develop close working relationships with our multi-disciplinary team to ensure the highest quality service and patient care.

An industry leader committed to offering exceptional service, and the very best in diagnostic imaging, the group comprises a team of over 500 medical experts and experienced staff including Radiologists, Radiographers, Sonographers and Technical and Administrative Staff, who love what they do, day in and day out. Our State-Of-The-Art, purpose-built, world leading diagnostic imaging facilities offer a range of imaging services including but not limited to: MRI, CT, DEXA, OPG, Nuclear Medicine, Ultrasound and Interventional Radiology - All to positively impact and provide world class patient care in a supportive, learning environment.

Key Responsibilities
- Greeting patients and welcoming them into our Centre.
- Collecting & entering patient details into the database.
- Scheduling appointments (when required).
- Answering telephone calls & enquiries.
- Processing billing, and Medicare rebates on behalf of our patients.
- Administration support and other ad hoc duties.
- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.

**Job Types**: Full-time, Permanent, Casual

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Weekend availability

COVID-19 considerations:
Yes

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