Senior Business Analyst

About the role

We are seeking a highly skilled Senior Business Analyst to join our dynamic team at .au Domain Administration Ltd' in Melbourne, Victoria. As a Senior Business Analyst, you will play a crucial role in analysing business requirements, identifying opportunities for improvement, and developing solutions to help us achieve our strategic goals.

What you'll be doing

Business Analysis Leadership

• Lead the development, implementation, and continuous improvement of business analysis frameworks and standards, including leveraging BABOK or equivalent best practices.

• Mentor and support the Project Service's team, fostering business acumen and ensuring delivery of high-quality analysis.

• Champion the integration of best-practice BA methodologies into projects and operations.

Project Delivery

• Act as the lead business analyst on complex, cross-functional business and technology projects, ensuring requirements are well-articulated, documented, and traceable.

• Collaborate with stakeholders at all levels to define and refine business needs, translating them into actionable solutions.

Stakeholder Engagement and Communication

• Build strong relationships with key internal and external stakeholders to ensure alignment of business and technology goals.

• Communicate complex concepts in a clear and concise manner to both technical and non-technical audiences.

Continuous Improvement and Capability Maturity

• Identify opportunities for process optimisation and enhanced BA capabilities across the organisation.

• Drive initiatives that improve business analysis maturity, focusing on value delivery and customer-centric approaches.

• Evaluate the effectiveness of implemented solutions and contribute to lessons learned for future projects.

Other responsibilities

• Act as a delegate or interim leader for the Business Analysis function or related roles, stepping in during periods of absence or organisational need.

• Collaborate on the development of BA career pathways and training programs to build internal talent and succession capability within the BA function.

What we're looking for

• Tertiary qualifications in Business, Information Technology, or a related field.
• 8+ years of experience as a Business Analyst, including significant exposure to both business and technology projects.
• Certification in business analysis (e.g., CBAP, CCBA) highly desirable.

• Proven track record of contributing to BA practice leadership, such as through mentoring, framework development, or capability-building initiatives.

• Experience with agile, waterfall and hybrid delivery methodologies.

• Demonstrated flexibility and adaptability to work in a hybrid work environment

What we offer

At .au Domain Administration Ltd., we are committed to providing a supportive and rewarding work environment. As a member of our team, you will have access to a range of benefits, including:

• Competitive salary and salary packaging

• Flexible working arrangements

• Ongoing professional development and training opportunities

• Comprehensive wellbeing programs

• An inclusive and collaborative culture that values your contributions

About us

.au Domain Administration (auDA) is the administrator of the .au domain name system (DNS), which is Australian critical infrastructure relied on by internet users in Australia and around the world. We are a not-for-profit endorsed by the Federal Government.

Our purpose is to administer a trusted .au domain for the benefit of all Australians and champion an open, free, secure and global internet.

To get started, simply click on Apply button and submit your up to date resume and cover letter.

Applications close at 5PM, Fri 5 September 2025.