Business Operations Assistant

2 weeks ago

St Leonards, New South Wales, Australia Hatch Full time $45,000 - $55,000 per year

This is a Business Operations Assistant role with VenueNow based in St Leonards, NSW, AU
== VenueNow ==
Role Seniority
- junior

More About The Business Operations Assistant Role At VenueNow
We're looking for a highly organised and proactive Operations Assistant to help the CEO and broader team stay focused on growth by streamlining workflows, managing priorities, and keeping the business running smoothly. This is a part-time role (approximately 24-30 hours per week) with a mix of administrative, operational, and strategic support.

Immediate Start + Up to $55K Package + Fast Paced Startup + Hybrid Flexible Work + Walking Distance to Crows Nest Metro

Who is VenueNow?
We're a fast-growing, funded startup (est in 2013) building the go-to platform for booking venues and event suppliers. With 5,000+ listings already live, we're scaling quickly across Australia - and beyond.

Responsibilities

  • Be the go-to person for team processes, operations, and accountability.
  • Capture meeting notes, assign tasks, and update project management tools.
  • Maintain and improve workflows and data in HubSpot and other systems.
  • Create and update reports, processes, and documentation.
  • Keep the team accountable by following up on tasks and deadlines.
  • Respond to customer and team support queries.
  • Organise team activities, travel, and other internal and external engagements.
  • Help with staff onboarding and offboarding.
  • Provide ad-hoc admin support, including research, errands, and organisation for the wider team.

Requirements

  • Strong organisational and time-management skills.
  • Experience with project management tools (e.g., Asana, ClickUp, Notion).
  • Experience with HubSpot or similar CRM.
  • Advanced knowledge of Excel.
  • Excellent written and verbal communication.
  • Able to work independently, with a proactive and solution-oriented mindset.
  • Startup experience is a plus
  • Immediate start is preferred

Why You'll Love It Here

  • Part-time (~24–30 hrs/week during business hours of 9am-5.30pm Monday to Friday)
  • Flexible - Open to working either Mon-Thurs or Mon-Fri
  • Hybrid Work - Currently WFH Wed and Fri, remaining days in the office
  • Work in a fun office with a young, driven and passionate team
  • Close to Crows Nest Metro and St Leonards Train station (2-5min walk)
  • Be a part of an exciting & funded startup with global aspirations
  • Work for a company that puts people first and a team that loves what they do

Sound like you?
If you're looking for flexibility without sacrificing responsibility and want to be a key player in a growing team, we'd love to hear from you.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the VenueNow team will be there to support your growth.


Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

  • Being the go-to person for team processes
  • Capturing meeting notes and assigning tasks
  • Maintaining and improving workflows
  • Support Tickets
  • Adhoc Admin Tasks & Errands

Key Strengths

  • Strong organisational and time-management skills
  • Experience with project management tools
  • Excellent written and verbal communication
  • Experience with HubSpot or similar CRM
  • Advanced knowledge of Excel
  • Startup experience

Why VenueNow is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with VenueNow not with Hatch.

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