APS5 Internal Review Officer

3 days ago

Brisbane, Queensland, Australia Talent Full time $60,000 - $120,000 per year
  • Opportunity to be based Chermside or Brisbane CBD
  • Work from home options available
  • Contractor benefits through Talent, join the family today

About The Company
Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). This role will see you join an organisation that values a positive contemporary attitude to disability and is dedicated to supporting a better life for hundreds of thousands of Australians living with disability and their families / carers.

About The Role

  • Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
  • Undertaking evidence-based decision making as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and NDIA policies.
  • Monitoring and managing caseloads, ensuring internal reviews are completed within set time frames.
  • Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

What's in it for you?:

  • Competitive hourly rate, aligned with APS5 banding.
  • Flexible working arrangements available
  • Rewarding career and working environment, with career development opportunities.
  • Contractor benefits through Talent, join the family today
  • Tailored support throughout the whole process and beyond by your experienced Recruitment Partner

Skills And Experience Required

  • Knowledge of the National Disability Insurance Scheme, including it's policies, procedures, and guidelines is essential. Including understanding the rights and responsibilities of participants and applicants and the services available to them.
  • Ability to analyse information, assess evidence, and make sound decisions based on the available key data.
  • Strong communication and interpersonal skills (written and verbal).
  • Successful candidates will be required to undergo a pre-employment National Police History Check, Worker Screening Check and / or Working with Children Check (where required) along with proof of Australian Citizenship.

How To Apply
If this sounds like you express your interest and suitability via the 'Apply Now' function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Smithers

or

// Emma Hansen or today.

We look forward to hearing from you

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