Principal Regulatory Officer

About
Are you passionate about quality outcomes for children? Do you thrive in a fast-paced environment and bring sound judgment to complex decision-making? We are seeking 1 Permanent Full-time Principal Regulatory Officer with strong experience in reviews, administrative decision-making, and process development. In this role, you will:

• Conduct and review assessments to inform defensible decisions
• Lead and contribute to projects that improve service quality and regulatory practice
• Work collaboratively and communicate effectively with internal and external stakeholders
• Adapt quickly to shifting priorities and deadlines
• Bring a flexible, solutions-focused mindset to everything you do

If you're proactive, adaptable, and enjoy meaningful work in a dynamic team—we want to hear from you.

About The Early Childhood Regulatory Authority
Our purpose is to deliver fair, proactive and risk-based regulation to support the early childhood sector to deliver safe and high-quality services. ECRA, as part of the Department of Education, is the regulatory authority for early childhood education and care. ECRA administers both the  National Quality Framework  (NQF) and the  Education and Care Services Act 2013 under which early childhood education and care services in Queensland operate.

The role presents an exciting opportunity to be part of a regulatory team that strives to make a positive impact on quality and compliance in early childhood, improving outcomes for Queensland children in the early years.

Your Role
This permanent full time position is based at our Brisbane City Office.

Responsibilities

• Undertaking complex regulatory activities, making recommendations and decisions that support the Regulatory Authority to undertake its functions under the legislation and in accordance with the principles of good administrative decision making.
• Providing guidance and support to team members to ensure delivery of effective regulatory practice.
• Identifying operational policy initiatives to support continuous quality improvement in effective regulatory practice in line with risk-based regulatory frameworks.
• Identifying and understanding risk, compliance and quality trends through analysing and monitoring data captured from a range of sources and regulatory systems.
• Applying effective record keeping practices and using regulatory systems to capture accurate and timely data, and regularly monitoring and reviewing data quality.
• Providing expert advice that is consistent, accurate and timely to support the Regulatory Authority leadership team and external stakeholders including regulated ECEC providers and services, the general public and other agencies.
• Resolving conflicts in regulatory matters by effectively by managing relationships, accurately applying the legislation and escalating matters when needed.
• Contributing to the provision of high-level documentation, including briefs, correspondence, reports to support regulatory and executive decision making.
• Contributing to a professional team environment through personal commitment to ethical behaviour, staff wellbeing, skills development, professional growth and continuous improvement.
• Other suitable duties, consistent with the duties and responsibilities of the position as directed by the supervisor or nominated delegate.

Skills And Experience
We are looking for someone who has experience in a review, compliance, or regulatory role (highly desirable) and can:

• Conduct and review assessments to inform defensible, well-evidenced decisions
• Lead and contribute to projects that improve service quality and regulatory practice
• Work collaboratively and communicate effectively with internal and external stakeholders
• Adapt quickly to shifting priorities and tight deadlines
• Bring a flexible, solutions-focused mindset to everything you do

Interested? To Apply:

• Please refer to the attached role description and the Standards Unit Profile to familiarise yourself with the roles and responsibilities of the Monitoring, Assessment and Rating functions.
• Attach a brief resume including contact details for 2 referees with 1 being your current supervisor (referees should have an understanding of your relevant work history)
• Attach a statement (maximum two pages) outlining examples that demonstrate your suitability for the Principal Regulatory Officer role, with reference to the skills and experience listed above, as well as the Monitoring, Assessment and Rating functions in the Standards Unit Profile.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Occupational group
Education & Training