Assistant Manager
7 days ago
We're looking for an energetic, hands-on Assistant Manager to join our brand-new Concept store This is a rare chance to be part of something from the very beginning — a vibrant, fast-paced coffee environment where you'll take the lead on day-to-day operations, mentor a growing team, and help shape the culture and energy of the store from day one. You'll be at the heart of the action, jumping in on the coffee, service, and floor operations, all while helping create a space that becomes a local favourite. This is your opportunity to make a real impact and be part of building something exciting from the ground up
What You'll Be Doing:
- Supporting the Store Manager in running daily operations
- Leading by example on the floor – making coffee, serving customers, and assisting with food prep
- Driving exceptional customer experiences through a friendly, energetic approach
- Managing rosters, stock, and inventory to keep the store running smoothly
- Motivating and coaching the team, fostering a positive, high-performance culture
- Ensuring WHS and hygiene standards are met across the store
- Driving sales and team performance
What We're Looking For:
- A leader with great communication skills and high energy
- Hands-on, team-first attitude – you're not afraid to jump in and get busy
- Excellent time management, multitasking, and problem-solving abilities
- Strong customer service focus and a passion for true hospitality
- Previous Retail experience is a plus, as a key focus of our business is retail coffee bag sales.
- Availability for weekend work (both days) and a 4-day work week
What We Offer:
- $70k salary plus bonus for meeting sales targets
- Career development opportunities to evolve within a growing business
- A supportive, high-energy team culture
- The chance to help launch and shape a brand-new store
- A hands-on, rewarding role where your contribution truly matters
How to Apply:
Application will only be considered if you submit your CV and a brief note about why you'd be perfect as a hands-on leader at House of Roast Cardiff. Be part of something exciting — help us make this new store a local favourite from day one
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