Senior Catering Attendant

Company description:

Queensland Rail's purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting communities through a modern, world-class rail service.

Job description:

You'll connect Queensland. We'll connect you to an amazing career.

Queensland Rail is built on true connection and everything we achieve is made possible by you.

Our Queensland Rail Travel network is proud to connect communities throughout the state. We deliver unique tourism experiences in some of Queensland's most picturesque locations. Our long-distance train services provide critical connections to family, friends, holidays, work and medical care.

Your opportunity

This is a permanent full time position that is based in the kitchen at the Rockhampton Train Station. As the Senior Catering Attendant, you will play an integral role in providing a high-quality catering service for our customers on board our Tilt Trains (Rockhampton to Brisbane and Brisbane to Rockhampton).

You will join a supportive and small team which is comprised of you and one other Senior Catering Attendant who are primarily responsible for preparing the sandwiches, salads and snack packs. At times you may be required to work autonomously without the other Senior Catering Attendant on shift with you.

Purpose that Counts

You will play an important role in providing food to our onboard customers and when you are assisting with tea and coffee service you will often be the first point of interaction that our customers have with someone from Queensland Rail.

• Creation of a selection of sandwiches for purchase onboard
• Complete salad preparation
• Prepare staff breakfasts and providing a tea and coffee service to our customers on the morning service prior to boarding
• Undertake general cleaning duties
• Complete general administrative duties with regards to Food Safety e.g. completing food safety paperwork such as temperature monitoring documentation
• Provide a high quality of customer service
• Order stock and identify suitable substitutes if stock is not available
• Complete cash handling / credit card handling as required

Benefits that Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That's why we offer a range of attractive benefits designed to help you bring your best, including:

• Starting salary of $66, % superannuation + applicable penalties and allowance
• 5 weeks of annual leave per year
• Work within a supportive team environment with potential for career development and progression
• Opportunity to work for an industry leader where on the job training will be provided
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
• Prioritise your physical, emotional and financial wellbeing with our range of free services
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport

And more Click here to see the full range of benefits available to Queensland Rail employees.

Roser/Hours

This is a full-time position which works between the hours of 0:00 (midnight) to 10:00 which will include working every second weekend and some public holidays. Some travelling may be required.

About you

We are seeking to connect with a resilient and adaptable individual who thrives in a fast-paced environment and can work both autonomously and within a team. In addition to this you will ideally have:

• Previous experience in delivering a high quality of customer service
• Good written and verbal communication skills
• Sound cash management skills
• Excellent time management skill
• A safety conscious attitude.
• Relevant tourism, transport or hospitality industry experience is highly advantageous
• A Food Hygiene certificate - highly desirable however not mandatory.

For full position responsibilities please read this Position Description.

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it's because of our differences that as a collective, we achieve great things. Please advise if you would like to discuss reasonable adjustments in the recruitment process.

Your journey matters. Make it with us.

There's never been a more exciting time to join Queensland Rail. If you're ready to make a real impact and help shape our future, we encourage you to submit your resume and cover letter by 11:59 PM (AEST) Thursday 28th August 2025.

To learn more about this opportunity please contact with your specific enquiry.