Field Service Technician

6 days ago

NEW SOUTH WALES VIRTUAL AUS, Australia NCR Atleos Full time $60,000 - $120,000 per year

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Areas & Responsibilities:

  • Diagnose and Repair Automatic Teller Machines (ATMs), Networking equipment as well as other NCR Atleos products 

  • Parts management and organisation 

  • Continuous training online and in face-to-face classrooms 

  • Work autonomously in the field and office to resolve customer issues raised

  • May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods 

  • Some interstate travel may be required​

Qualifications

  • Must have PC hardware and software repair experience 

Preferred Experience and Qualifications

  • Electro-mechanical device repair and aptitude an advantage 

  • Previous experience with ATM and SelfServe Checkout repairs is a strong advantage 

  • Network experience is an advantage 

  • To be successful for this role, you must have: 

  • Passion for new technology 

  • Willing to travel and complete service calls as required 

  • Able to work autonomously, professionally and be an excellent communicator 

  • Valid Driver's license 

  • Strong Customer service skills 

  • A minimum 2 years' experience with electromechanical equipment 

  • High attention to detail 

  • PR or Citizenship 

What we offer: 

  • Competitive salary package 

  • Non-standard shift Allowance: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns 

  • Ongoing training 

  • Tool of trade vehicle 

  • Tools/Phone/Laptop 

  • Permanent position "

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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