Technician - Field Service

18 hours ago

Wetherill Park New South Wales Australia Cummins Full time $60,000 - $120,000 per year
Description

You will make an impact in the following ways:

  • Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
  • Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
  • Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
  • Identify additional service opportunities with customer.
  • Complete training in line with skill and business requirements.
  • Maintain service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
  • Complete in workshop repairs as required 
Responsibilities

To be successful in this role you will need the following:  

  • Afternoon Shift (14:00am – 22:06pm) 
  • On Call Roster 1 week per month
  • Australian recognised Trade certificate (heavy or light vehicle)
  • MVTC Licence
  • Previous repairs and maintenance experience with Marine, Power Generation, On Highway Truck, Mining, Construction or Agriculture applications is desirable but not essential. 

Compensation and Benefits:

  • $5,000 sign on bonus
  • Competitive above award hourly rate + shift allowance rate paid as a permanent salary
  • Overtime penalties for all work above standard Monday – Friday 38-hour work week 
  • Tool of the Trade Vehicle (Field Service)
  • Participation in an annual variable compensation (bonus) program 
  • Salary continuance insurance
  • Cummins Employee Discount program – Includes Discounts with select private health insurance, PC software/hardware and a range of vehicles 
  • Annual remuneration reviews 
  • Safety equipment / PPE and uniforms provided and laundered
Qualifications

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.  

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