Implementation Specialist

About the Role

Join Hastings Deering as an Implementation Specialist, dedicated to supporting our clients to achieve their technology targets. You'll contribute to the successful delivery of Mining Technology Solutions implementations across multiple customer sites within the Hastings Deering territory, playing a crucial role in advancing Technology Solutions within the mining industry.

You'll have the opportunity to partner with highly regarded project specialists and technical professionals across the mining technology industry. You will build your knowledge and be a valued advisor on how to implement the latest mining technologies to improve mining operations. In addition, you will provide advice to customers on how to adapt their processes and manage change, thereby building customer loyalty. You'll monitor advancements in the Minestar technology suite of solutions to collate and maintain knowledge share articles and applicable databases.

Why Hastings Deering?

At Hastings Deering, our people are our heart - from their first day with us right up to their last.

As one of the top Caterpillar dealers globally and part of the Sime network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.

Whether you're looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and start something big.

You'll have access to:

• Opportunities for training, mentorship, and career development specific to your role.
• Competitive remuneration package and annual salary reviews
• Work life balance through flexible working arrangements.
• A supportive, diverse, and inclusive team spread across Australia and internationally.
• Access to growth opportunities at a regional, national, and international level through our global Sime Darby network.
• Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Employee discounts, rewards, and incentive programs.
• Paid parental leave options
• Salary continuance insurance

About You

A successful teammate will have experience in:

• Minimum three (3) year's exposure in Minestar or Operational technology solutions or similar within the Mining or Construction industry
• Knowledge of mining processes and how technology can be applied to deliver higher productivity and safer operation
• Experience in facilitating the delivery of projects on time and to budget, in the Mining or Construction industry (Beneficial but not required)
• Outstanding interpersonal skills - able to understand customer expectations, manage and deliver these within agreed timeframes. Achieve reliable results by utilisation of agreed methods and measures
• Previous experience providing project planning and scheduling; working with project management reporting tools and systems
• Supporting our Internal and External Stakeholders throughout the implementation process to ensure best practices are followed.
• Ensuring consistency and alignment of content with project's technical requirements. This will include creating, interpreting, publishing and consolidating high-quality technical documentation for client-issue

To Apply: Hit the 'Apply Now' button

Enquiries: Please call

Contact Person: Brianna Smith-

About Hastings Deering

Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.