Customer Service Officer

BOC Limited Australia

Customer Service Officer

Lytton (QLD), Australia | req26017

An amazing opportunity to join a global organisation.

What you will enjoy doing

• Debt collection: You will follow up on overdue accounts through collection calls or emails and assist in negotiating payment terms to minimize bad debts.
• Financial reporting: you will assist in generating financial reports related to accounts receivable and cash flow.
• Customer service: Furthermore, address client inquiries and handle disputes related to billing statements and payments.
• Record keeping: Maintain accurate and detailed records of all transactions and payments.
• Administrative support: In addition, perform general bookkeeping duties, which may include calculating interest on overdue accounts.

What makes you great

• Numerical and analytical skills: Strong proficiency with numbers and the ability to perform calculations.
• Attention to detail: Meticulous in record-keeping and data entry.
• Communication skills: Excellent verbal and written communication to interact with clients and colleagues.
• Computer proficiency: Competency in using accounting software, ERP systems, and Microsoft Excel.
• Organizational skills: Ability to prioritize tasks, multitask, and work under deadlines.
• Customer service focus: A professional and calm demeanor when handling customer inquiries and collections.

Why you will love working with us

At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high-quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer you

At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Our people have the opportunity to thrive and excel. We provide a wide range of training programmes to enhance career development, with a potential for overseas opportunities. We also have a variety of employee appreciation programmes to recognize solo and collaborative team efforts.

At BOC we understand and respect a work/life balance, and that's why we have introduced initiatives such as generous parental leave, flexible working arrangements and attractive superannuation benefits. We are also firmly enthusiastic and involved when it comes to the community as well as our partner charities with organisations such as Road Safety Education and Redkite.

BOC is proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits here:

Have we inspired you? Lets talk about it

So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?

We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.

In order to apply, you must have full work rights in Australia.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

BOC Limited Australia acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.