Retail Store Manager

4 days ago

South Perth, Australia AKS Deluxe PTY Ltd Full time $80,000 - $120,000 per year

Job Title: Retail Store Manager

Location:

Shop 1/67 Angelo St, South Perth WA 6151

Job Type: Full-Time


Job Summary:

We are seeking a dynamic and results-driven Retail Store Manager to lead our retail team and ensure the smooth and profitable operation of our store. The ideal candidate will have strong leadership skills, a customer-first mindset, and the ability to drive sales while maintaining high standards of visual merchandising, staff performance, and store operations.


Key Responsibilities:

  • Leadership & Team Management

  • Recruit, train, mentor, and manage store staff.

  • Set performance goals and conduct regular performance reviews.
  • Foster a positive and inclusive work environment.

  • Customer Service

  • Ensure exceptional customer service is delivered consistently.

  • Handle customer inquiries, feedback, and complaints professionally.
  • Maintain high customer satisfaction scores.

  • Sales & Revenue

  • Meet or exceed store sales targets and KPIs.

  • Analyze sales reports and implement strategies to drive growth.
  • Promote upselling and cross-selling techniques among staff.

  • Inventory & Merchandising

  • Oversee inventory control, stock levels, and ordering processes.

  • Ensure the store is well-stocked, clean, and visually appealing.
  • Coordinate with visual merchandisers to implement brand guidelines.

  • Operations

  • Manage daily store operations including opening and closing procedures.

  • Monitor loss prevention and ensure compliance with health and safety policies.
  • Prepare and submit operational and financial reports.

  • Budgeting & Cost Control

  • Assist in planning and managing the store's budget.

  • Control expenses and maximize profitability.

Qualifications:
  • Proven experience as a Retail Manager or in a similar leadership role.
  • Strong leadership and interpersonal skills.
  • Excellent customer service and communication abilities.
  • Solid understanding of retail management, including sales principles and inventory practices.
  • Proficiency with point-of-sale (POS) systems and Microsoft Office Suite.
  • Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or related field.
  • Experience in [insert industry, e.g., fashion, electronics, home goods, etc.].

What We Offer:
  • Competitive salary and performance bonuses
  • Staff discount and other benefits
  • Opportunities for career advancement and professional development
  • Supportive and dynamic work environment

To Apply:

Please submit your resume and a brief cover letter outlining your relevant experience and why you're the right fit for this role.

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