Resident - Field Service Technician

3 days ago

Chinchilla Queensland, Australia Komatsu Australia Pty Ltd Full time $80,000 - $120,000 per year

Company description:

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Job description:

Are you ready for your next challenge with Komatsu? We're seeking a Resident Field Service Technician based out of Chinchilla, supporting the Western Region up to Roma. This role will focus on field-based service and support for mining and construction customers, playing a critical part in maintaining the performance and reliability of Komatsu machinery in the field.

Key Responsibilities:

As part of our professional Field Service team, you will contribute to high levels of safety, quality, and efficiency by:

  • Diagnosing and repairing Komatsu equipment across various machine groups.
  • Carrying out testing and adjusting of machine operating and monitoring systems using appropriate tools and resources.
  • Supporting major site-based equipment maintenance projects.
  • Preparing professional technical and service reports using Microsoft Office applications.
  • Ensuring punctuality and efficient service reporting using standard templates and Komatsu systems.
  • Coordinating departmental reporting requirements including TSI and warranty claim processes.
  • Maintaining accurate and timely time sheet inputs via Electronic Time Capture (ETC).

Profile description:

Skills and Competencies Required:

  • Demonstrated competence in required core technical skill sets.
  • Strong knowledge and understanding of Komatsu equipment, systems and diagnostics.
  • Familiarity with Komatsu software platforms such as Dynamics, LinkOne, and SMAP.
  • Ability to mentor and transfer knowledge to lower-level technicians (K4 and below).
  • Capability to follow job scopes and critical paths to ensure job completion and customer satisfaction.

  • Introductory proficiency in:

  • Microsoft Windows XP

  • Microsoft Word
  • Microsoft Excel

What's in it for you?

  • Attractive 7:7 roster offering great work-life balance.
  • Residency in Chinchilla, with opportunities to grow and make an impact in the Western region.
  • Be part of a collaborative and safety-focused team environment.
  • Support and training to continue your career development within Komatsu.

We offer:

Komatsu benefits:

· Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.

· Financial: Income Protection Insurance provided through our company superannuation fund.

· Career: Recognition, awards, flexibility, further education studies and internal career development.

· Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.

· Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.

· Yearly Bonus: Potential to receive a yearly bonus.

· Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

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